You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes 12 album art won't save

I've got iTunes 12.8.0.150. I'm trying to save album artwork for two albums I recently added by importing the CDs. I import my CDs to mp3 tracks. I've tried adding the artwork using Get Info > Album Art > Add Artwork > OK, but it disappears when I click OK. I've tried quitting iTunes and restarting. I've tried adding artwork to a single track. I've checked file permissions to make sure I have read/write access. I've tried dragging and dropping the album art. Nothing works. Any ideas?

MacBook Pro, macOS High Sierra (10.13.6)

Posted on Nov 4, 2018 12:14 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 5, 2018 8:45 AM

You cannot add art to tracks which are in .wav format, in the cloud, locked as read only, or for which your account does not have write permissions. You may also be unable to add art to tracks in mp3 format that have multiple tags. See Multiple tags (MP3 files only).


tt2

3 replies

iTunes 12 album art won't save

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.