I need help with a Itune card

Help,

I just purchased a $100.00 ITune card on 9/23/18 @11:16 AZ time. When I went to put in the code from the back of the card, it said it was already redeemed. How is that possible? I just purchased it and peeled off the sticker on back to reveal the code! How can i use this card. the card # *** CAN YOU HELP OR GIVE ME ANOTHER NUMBER TO USE? i DID WANT TO TALK WITH SOMEONE BUT YOU DID NOT GIVE AN NUMBER TO SPEAK TO SOMEONE. THAT WOULD HAVE BEEN NICE.

Oh my email is ***


PEGGY

[Personal Information Edited by Host]

Posted on Sep 24, 2018 9:50 AM

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Posted on Sep 24, 2018 9:59 AM

Try signing out of your Apple ID and then back in again in case the balance has been applied to your account but isn't showing correctly.


If you bought an iTunes gift card voucher which you cannot redeem then you should first try If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - Apple Support in case you are either entering the code incorrectly, or the card wasn't activated. For activation issues seek redress from the vendor.


If you have sent the card details to someone else as a form of remote payment, or have bought a card that has already been redeemed, then you have been scammed. See iTunes Gift Card Scams - Official Apple Support for more information.


tt2

5 replies
Question marked as Top-ranking reply

Sep 24, 2018 9:59 AM in response to midnight007

Try signing out of your Apple ID and then back in again in case the balance has been applied to your account but isn't showing correctly.


If you bought an iTunes gift card voucher which you cannot redeem then you should first try If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - Apple Support in case you are either entering the code incorrectly, or the card wasn't activated. For activation issues seek redress from the vendor.


If you have sent the card details to someone else as a form of remote payment, or have bought a card that has already been redeemed, then you have been scammed. See iTunes Gift Card Scams - Official Apple Support for more information.


tt2

Sep 24, 2018 9:57 AM in response to midnight007

Don't post your email address (unless you want spam emails), you are talking to fellow users on these public user forums, not iTunes Support nor Apple.

How can i use this card

You can't if it's already been redeemed.

CAN YOU HELP OR GIVE ME ANOTHER NUMBER TO USE?

Try taking it back to the store that you bought it from. (And there is no need to shout.)

i DID WANT TO TALK WITH SOMEONE BUT YOU DID NOT GIVE AN NUMBER TO SPEAK TO SOMEONE.

There isn't a phone number for iTunes Support. If you want to contact iTunes Support (they are unlikely to be able to do anything) : http://www.apple.com/support/itunes/ww

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I need help with a Itune card

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