iPhone XS Max lightning port charging issue

So Just got my new iphone. and noticed this issue I've been having. I connect the lightning cable to my phone to charge and most of the time it’s automatically charges. However I’ve noticed several times plugging the phone in and no charge comes up. Tried unplugging and plugging back in, sometimes it’ll work. I started to test it out. And I noticed the times I plugged it in, and I get no charge, I‘d leave the phone alone for 10-15 seconds. I pick it up, the screen illuminarea and then the charging symbol pops up. ive Tested these only with apple cables. So I’m thinking it’s either a port issue or possibly software. Any ideas or recommendations ?


thanks.

Posted on Sep 24, 2018 11:40 AM

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Posted on Sep 30, 2018 12:50 AM

When I contacted Apple-support, they said it was not an iOS issue but a sw issue that occurred when I set up an iPhone from an existing iPhone or a backup. Therefore there is no need for a bug fix of the iOS. Also they said it was not isolated to the new iPhone XS Max phones. The charging issue should therefore be fixed when I did a factory reset.

438 replies

Oct 3, 2018 3:45 PM in response to xMASTIFFSx

So I also having problems with my iPhone Xs Max, 512 gig space grey. Where I have too turn the cord around too the other side too ale it charge. I though it was me. But I guess not!! I just dropped 1,150. On this phone!! Is apple going too send a update or am I suppose to now get up in the middle of the night too make sure my iPhone that I just got is charging???? This makes me very in easy

Oct 7, 2018 8:08 AM in response to Fcub32

Same problem here since launch day of the XS Max. I got an Xchange from the Apple store and the problem still occurs. I hate it when I need to unplug the charging cable and flip it to charge it. 2 replacements and the problem still occurs. Please someone leave a comment regarding any fix to their iPhones XS or XS Max. This is my 2nd replacement and my following issues are, charge gate issue, front top speaker doesn’t play music sometimes a reboot works but problem will reoccur a couple days after, poor WiFi connection esp when I FaceTime, some 3rd party mfi charging cables won’t even charger my phone at all. I owned iPhones since the iPhone 4 and I never had so many issues like my 256gb XS Max does. If I never had issues with this phone I would truly say this would be the best and most Xpensive phone I owned. Please comment to any fix.

Oct 7, 2018 8:30 AM in response to xMASTIFFSx

I’ve been thru 2 replacements and yes problem still occurs. I have to flip my charging cable to charge it or wake the screen even some of my mfi cables won’t charge my phone at all.. my current issues are.. charge gate, front top speaker sometimes won’t work while listening to music, poor WiFi reception esp when I FaceTime. Please if anyone has a fix or solution please let us know. Btw I have a 256gb XS Max

Oct 28, 2018 8:54 AM in response to xMASTIFFSx

Just came from independent professional service shop. 5s drains battery after ios 12 update. Cable, power source and phone connector tested ok. Phone even woke up from off state at first, when the said power source combination was used. So the phone "knows" power is available. Still refuses to charge. After a while battery is so drained that phone appears dead.


Changed battery at service as a test. Immidiate response. Everything works. But does not allow charging until battery is dead.


Smell strongly like a software issue.

Nov 7, 2018 7:57 PM in response to xMASTIFFSx

So I have had quite a similar problem but instead of it being the lightning cable it happens to me when I am using the earphones. After some time that the phone is not being used while earphones are still plugged in. The sound would come out from the speakers even though my earphones are plugged in. So I just plug them in again and sound comes through the earphones. I am currently using the iPhone X’s max 256 gb.

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iPhone XS Max lightning port charging issue

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