Problems upgrading to macOS Mojave on MacBook Pro 2018

As macOS Mojave was released today, I thought I would try to upgrade my 15" MacBook Pro 2018 to the latest software. However, when I'm running the installer, after around 2-3 minutes I get an error message that a problem has occurred, with no solution in sight. I have tried to reboot, turn it on and off, updated without internet etc etc, nothing works. This is the error message I'm getting (in Swedish):


User uploaded file

MacBook Pro (15-inch, 2018), macOS High Sierra (10.13.6)

Posted on Sep 24, 2018 12:20 PM

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Posted on Sep 29, 2018 2:01 AM

It seems that many people have gotten confirmation from Apple that this is an issue with the T2 chip.


I would STRONGLY advice you to stay on whatever OS you are running now, do NOT try to install Mojave or reinstall the OS you are running. Even the people who have gotten it to work are experiencing several bugs with Mojave. If I were you, I would wait until Apple releases a patch for the OS so that it works with the new MBP:s. Thanks for all the insight everyone!

480 replies

Oct 15, 2018 10:37 AM in response to Ann Laux

Ann,

If you read my post to dmauch, I went back and checked every version of the Mac OS from High Sierra to Snow Leopard in VMware Fusion. NO version of macOS creates it on an Apple stock install. So that's why, it's either created by the person specifically, or a piece of third party software. At least that's what it looks like currently.


If I can come up with a specific solid answer that will give people specific info to help prevent this in the future, or even resolve issues people haven't resolved yet, I will post here.


With that said, the sysctl Utility is installed, but it has to be configured manually, hence no conf file by default.


One file that should be present by default is syslog.conf, also in /etc


Again, with that said, syslog.conf is the only file containing "sys" in it's name by default in /etc

Oct 15, 2018 11:15 AM in response to iFrog41

I am not a UNIX person, and I usually just do whatever the installer does on 3rd party applications. It takes a lot of courage for me to open Terminal and copy and paste these posted remedies into it.


Something probably came into my Macs with Migration Assistant. I have been using Migration Assistant to set up new computers for a long time. I will check for the sysctl file on my new MBP 2018, which came with High Sierra but which has only had a fraction of my old stuff moved to it so far. I started to run Migration Assistant and stopped it when I saw it was bringing over entire Documents and Applications folders instead of letting me pick out what I wanted to bring over.

Oct 15, 2018 1:07 PM in response to iFrog41

Just checked - “No file found or directory,” and I renamed the file rather than deleting it. I‘m with Ann Laux. I would not normally fool around with “Terminal” either, nor would I knowingly create files. But it would be interesting to know how it was created in the first placeo or from what 3rd party software.

Oct 16, 2018 3:44 AM in response to iFrog41

Sounds like a reasonable explanation. Interestingly, I just recently installed a new WD My Passport for Mac as my TM destination via Super Duper. In fact, I sent an inquiry to WD asking what they would recommend for reformatting now that I have Mojave— stay with HD+ or change to APFS. BTW, my HD gets backed-up routinely using Smart Update daily.

Oct 16, 2018 4:30 AM in response to dmauch

iFrog is right: Time Machine volumes still need to be formatted with HFS+, but a clone is different: APFS is now a lot more mature than at the beginning, and I believe you can safely clone to an APFS-formatted volume. I do, and there have been no problems. Just keep in mind that if your Mac has a T2 chip, the cloned volume will only be readable by the Mac that created it. (I haven't tested this yet, but it's what the developers of Carbon Copy Cloner wrote.) Due to the T2's encryption-at-rest, you must definitely have a second backup solution, in case your T2 Mac is fried beyond repair. Otherwise you won't have access to your data anymore. For most people that second solution would be Time Machine. I currently only use BackBlaze, but I'm going to reactivate Time Machine backups as soon as I have my Synology NAS.


PS: you can also enable additional FileVault encryption on the clone, but it must be done while being booted into the clone volume.

Oct 17, 2018 1:31 AM in response to GoolamZA

Same here, i.e. High Sierra is solid on 2018 MBP, though I am getting three warnings when running Disk Utilities' First Aid on the boot volume (T2 and FileVault encrypted):


Checking the fsroot tree.

warning: crypto_val: object (oid 0x4): invalid state.major_version (0)

warning: crypto_val: object (oid 0x4): invalid state.key_os_version (0x0)

warning: crypto_val: object (oid 0x4): invalid state.key_revision (0)

Checking the snapshot metadata tree.


I have a 1:1 clone, also T2 and FileVault encrypted, and when I run Disk Utility First Aid on the cloned drive, those errors don't occur.


It's a bit weird, but I tend to believe the people online saying that this is allegedly not something to worry about.


I did have some issues with bridgeOS panics at wake, but I managed to solve those problems myself with tweaked power management settings.

Oct 17, 2018 10:39 AM in response to Kladdy

I don't this exact problem but I can't even choose Mohave to update to. I swapped out my original 2009 iMac HD for an SSD about two years ago and its lovely but now, I am wondering if that is why I can't update t Mohave. App store just tells me: "This version of Mac OS can not be installed on this computer." I am on El Capitan and never did High Sierra. Should I go get High Sierra first? It is not an option but I had heard problematic stuff with HS and Adobe CC 2017. Opinions?


Normally, I would just keep the OS I have if updating causes problems but some of my Adobe stuff won't install on El Cap.

Oct 17, 2018 10:58 AM in response to DotC

There is nothing problematic with Adobe CC on High Sierra not Mojave. CC 2019 has just been released by the way. 2017 is history. You can upgrade through the menu bar icon. Just make sure to remove old versions of PS, Premiere, etc since Adobe has made several changes to CC 2019.


Also with CC 2019 Adobe has crushed piracy for the first time in a very long time. It is currently impossible to crack and pirates will have to make do with older versions. It’s about time Adobe finally did something since Adobe’s software is the most pirated around the world and they lose tens of millions of dollars a year to it.

Oct 17, 2018 11:06 AM in response to iFrog41

Your iMac is too old for Mojave support.

See here: https://www.tekrevue.com/macos-mojave-system-requirements/


You can probably go to Sierra, or even High Sierra on that iMac.

If you have a late 2009 iMac, then you can run High Sierra as the newest OS:

macOS High Sierra - Technical Specifications

If not, then you would either have to go to Sierra, or stay with El Capitan. I will warn you though, Apple only actively supports the current +2 current releases at any time. So when Mojave was released, support for El Capitan was dropped. So with this said, Sierra, or High Sierra are my recommendations for you.

Here is a link to get older versions of the macOS direct from the App Store: mac appstore - How to download macOS High Sierra from the Mojave App Store? - Ask Different

There are direct links to the install application on the Mac App Store.


Pick High Sierra, or Sierra, whichever you like, or try both to see which runs best.


Sorry for the delay, took me a while to find the link again.

It wouldn't let me edit the first post, so here is the whole post over again with the needed information.

Oct 23, 2018 7:04 AM in response to dmauch

As I've mentioned before, "Sysctl.conf" is something the user has to manually create, or use a software tool that happens to create one to install custom network settings and other things. If neither one is the case, then the file shouldn't exist on ANY version of OS X / macOS. Now there have been cases here the file existed, and the user isn't know it. However, this isn't the normal set of circumstances.

Oct 23, 2018 7:26 AM in response to dmauch

That's all I was saying, the circumstances here, aren't the norm. At least based on the testing I did, and sources of information, be it people, or articles online.


Even in this thread, I think the percentage of people with the file was still smaller, then those who didn't have it. Maybe it was half and half, I would have to go back and read the thread to be sure.

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Problems upgrading to macOS Mojave on MacBook Pro 2018

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