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Problems upgrading to macOS Mojave on MacBook Pro 2018

As macOS Mojave was released today, I thought I would try to upgrade my 15" MacBook Pro 2018 to the latest software. However, when I'm running the installer, after around 2-3 minutes I get an error message that a problem has occurred, with no solution in sight. I have tried to reboot, turn it on and off, updated without internet etc etc, nothing works. This is the error message I'm getting (in Swedish):


User uploaded file

MacBook Pro (15-inch, 2018), macOS High Sierra (10.13.6)

Posted on Sep 24, 2018 12:20 PM

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Posted on Sep 29, 2018 2:01 AM

It seems that many people have gotten confirmation from Apple that this is an issue with the T2 chip.


I would STRONGLY advice you to stay on whatever OS you are running now, do NOT try to install Mojave or reinstall the OS you are running. Even the people who have gotten it to work are experiencing several bugs with Mojave. If I were you, I would wait until Apple releases a patch for the OS so that it works with the new MBP:s. Thanks for all the insight everyone!

480 replies

Nov 1, 2018 4:25 PM in response to LCARS030

I would have to sort through the thread for the answer, but did you ever take your computer to the Apple store to let Apple try to get things installed? I remember there were a couple people here, and the Genius saw and documented the problem, or they got it installed, and the people were able to move on. Just don't remember who was who since there have been a quite a few different situations here, and I am not working with the people directly.

Nov 2, 2018 7:41 AM in response to dmauch

dmauch - Same exact issues for me on my iMac - OS Version 10.13.6, Retina 5K, 27-inch, 2017, Processor 4.2 GHz Intel Core i7, Memory 24GB 2400 MHz DDR4 when upgrading to Mohave this week. Went through the same tests with the Senior Tech. Like you, after the 2nd attempt failed, I ended up reinstalling High Sierra from Time Machine backup.


DON'T UPGRADE UNTIL NEW RELEASE SPECIFICALLY ADDRESSES THESE ISSUES

Nov 2, 2018 8:03 AM in response to iFrog41

iFrog41 - My apologies, I should have read the entire thread before making my post; I just noticed that dmauch had solved his issue by using the terminal app to find the sysctl.conf file and renaming it. I, too have that file and renamed it per the instructions (created back in 2010). I haven't yet tried to do the upgrade to Mohave again, but will this weekend. We'll see...

Nov 2, 2018 10:19 AM in response to dmauch

FINALLY!! The following enabled me to successfully upgrade to Mojave (10.14.1) from High Sierra and resolved all issues on my 2017 27” iMac (no WIFI hardware found, sluggish, lag, spinning beachball).


If you can log in (even if slow), or you're still on High Sierra, and have not yet upgraded, follow these instructions:


1. Start the Terminal app from Applications/Utilities

2. Check if the file exists, by typing

ls -l /etc/sysctl.conf


If this returns a result like the following, then the file exists. If it does not, then your issues are caused by something else

-rw-r--r-- 1 root wheel 136 24 Nov 2013 /etc/sysctl.conf


3. Rename the file by typing:

sudo mv /etc/sysctl.conf /etc/sysctl.conf.ba

(You’ll be promoted for your password; type in you password)

4. Restart your computer, and you should be all set, or if you've rolled back to High Sierra, you should be good to attempt the upgrade to Mohave again.


Thanks to dmauch for posting/finding the fix!

Nov 2, 2018 12:15 PM in response to dmauch

Good deal, What I am really happy about seeing is, many of the people here who were initially fuming at apple, and each other one the problems, have learned how to solve the issues, and have been able to upgrade and move on. Yes there are still one or two here that haven't resolved their issues yet, but the number of successes vs failures is growing larger. Funny, after the uproar with Robin, I've not seen him post again in here for a while.

Nov 2, 2018 12:41 PM in response to iFrog41

The truth be known iFrog — The fix was first posted on a thread entiled “Mojave login UI sluggish and laggy” started by removetxtforward. When Quirkz first posted the fix and it worked, I copied and reposted to this thread. In the meantime it created a lot of chatter over on removetxtforward’s thread so much so that he requested that we take our fix elsewhere since it didn’t address his particular issue. It got to a point where he referred to me as a “dou—-bag spammer,” after I tried explaining that the fix was helping a lot of people regardless of his thread’s original subject. Apple subsequentry “unauthorized “ me from posting any further content on his thread. So be it.

Nov 3, 2018 7:52 AM in response to GoolamZA

So, feedback as promised.


Install stopped at around 80 percent again. Booted into Safe mode, install completed.


Switched off FileVault, boots normally 🙂 - much celebration.....until


Switched FileVault on again, reboot.....gets stuck 3/4 way into the boot sequence


Repeated the above a couple of times to verify


I suspect that I may have enable FileVault while connected to the corporate network in order for it to work properly.


Going to try that next

Nov 3, 2018 8:01 AM in response to GoolamZA

OK, I finally decided to give 10.14.1 a try on my 2018 13" MBP with Touch Bar.

I actually wanted to wait until Apple officially addresses this but since I wasn't even able to apply the latest security patch for 10.13.6, I did more research and found that for some on company Macs the Proxy settings mentioned here earlier might be the culprit.

Disabled "Auto Proxy Discovery" and the security patch went through, so I decided to try the Mojave upgrade as well.

Everything went really smooth with the upgrade itself, and so far after a few hours everything seems to work fine.

No issues at all but I will keep an eye on it and post an update here a little later after using it for a few days at work.

Nov 3, 2018 2:18 PM in response to GoolamZA

See above:


Exact same symptom when connected to corporate network (AD)


At least I appear to have narrowed it down to something to do with FileVault.


Rolling back to High Sierra now, Security Policies dictate that FileVault must be switched on.


Digging a bit further, I realised that FileVault is probably being enforced by McAfee EPO (don't ask), since I get the 'deferred enablement' message when checking via 'sudo fdesetup status' - going to try to disable that and then install again.

Nov 3, 2018 3:46 PM in response to Kladdy

I finally managed to install Mojave 10.14.1. As noted before, the High Sierra security update didn't work. (Tried several times.) So I went for Mojave 10.14.1 again. At that point I had already switched to Ethernet (using the HyperDrive SLIM 8-in-1), I had run `nvram -c` and `pmset -a restoredefaults` in Recovery Mode, I had disabled Safe Boot on the T2, I had disabled FileVault, had disabled all processes that might interfere like BlockBlock, Little Snitch, XFENCE, Firewall stealth mode, even Adguard. Nothing had worked. The Mojave 10.14.1 installation didn't work either. Whether High Sierra security update or Mojave 10.14.1, always the same thing: starts installing after logging out, then, after reaching 1 or 2 percent of the installation progress bar, quick reboot back into High Sierra.


The solution (at least for me) was to boot into Internet Recovery Mode (CMD-OPTION-r). Note: write down your WiFi password beforehand, or use Ethernet. It will then download the newest macOS installable on your Mac (which is Mojave 10.14.1), and then it installed just fine. I then ran into serious boot/login problems, namely the MacBook Pro freezing & crashing on the login screen, right after login, sometimes during boot. At first I thought it was a faulty installation, but the problem remained after installing Mojave again using Internet Recovery (even in safe boot mode with SHIFT pressed), so I booted into my High Sierra clone and removed all files and folders associated with the first of the assumed culprits, namely F-Secure XFENCE, incl. the kernel extension, and voila, it worked. I guess I had forgotten to set XFENCE to learning mode again, and instead had simply disabled it, and then it re-enables itself at next boot, which you really don't want during or after a system upgrade or update. So now everything's fine: re-enabled everything incl. FileVault, and it's back to normal. (Though dark mode 5uck5.)


But why didn't it install in the first place? XFENCE was always disabled at that point. I'm not 100% sure, but whenever I ran First Aid in DiskUtility on High Sierra, I received warnings that the system couldn't be cryptographically validated (three crypto_val errors). My hunch is that some of the 2018 MacBook Pro models were shipped/sold with a wrong build of macOS 10.13.6 (or bridgeOS). This in turn led macOS installers to abort installation, because they couldn't validate it either. This won't explain all the problems people have, but it might explain, why installation didn't work on my Mac all this time. (The crypto_val errors are now gone in Mojave; FileVault etc. working fine.)

Problems upgrading to macOS Mojave on MacBook Pro 2018

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