Screen Time shows "Ignore Limit" on child's iPhone

I've updated our family's iPhones to iOS 12 and I'm using Screen Time to manage my kids' iPhone usage. Screen Time is pretty buggy which is no surprise since it's still early, but there's one issue that basically makes it totally ineffective for parental controls.


Normally when my kids try to open an app that's been blocked by Downtime (the schedule you set), there's a message that says it's blocked with a link to "Ask For More Time". But yesterday we noticed that when one of my kids opened up a blocked app the link said "Ignore Limit". This basically allowed her to open the app and use it with no restrictions. I restarted her iPhone by holding down the home and power buttons until the Apple logo appeared. I checked the blocked apps again and this time the restriction was working correctly. But there was one app that wasn't being affected by Downtime at all. I checked it this morning and somehow it's working correctly.


But this evening my other kid needed some more time with an app so I told her to request more time. She said she requested it but I didn't receive any request on my end. Turns out her Screen Time had the same issue where it was showing the link to "Ignore Limit". So I looked at her Screen Time settings and saw that "Block At Downtime" was turned off. I turned it on and it changed the blocked apps to "Ask For More Time". But her Messages app wasn't being affected by Downtime. I'm guessing it was because she ignored the limit? So I restarted her iPhone by holding down the home and power buttons until the Apple logo appeared. The Messages app is still available and now all blocked apps are showing "Ignore Limit".


Would appreciate some thoughts on a solution from others who might have come across this.

Posted on Sep 24, 2018 9:50 PM

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Posted on Oct 28, 2018 10:21 PM

I think I’ve figured it out. I got a new phone and had to redo some settings and all of a sudden my kids were able to just start ignoring their limits when their time ran out. When you go to set an app limit, there’s a button that says BLOCK AT END OF LIMIT. That needs to be toggled on for each app you’re setting a time limit for.

58 replies

Dec 17, 2018 8:24 PM in response to v6v6v6

Same here. I turned off the screen time controls to my kids phone (on my phone) in order to download an app on my kids phone. When I turned screentime back on, my kid now has the option to “ignore” the screentime limit when literally 5 minutes befor it had been successfully blocking. So frustrating. I’m losing faith in this app. This is the second bug I’ve found tonight.

Dec 18, 2018 6:47 PM in response to Angewa11

I am also having the same problem. It works sometimes and then other times just says "ignore limit". I have two iPads set up the same way. One Never gives problems and the other often does. I have a passcode set up , block at downtime is on. Turning it off and on again works but it's not sustainable. My son says it's when he is full screen on the You Tube app. Although that's Not always true. I hope it's fixed soon.

Jan 20, 2019 3:47 PM in response to v6v6v6

I have been having the toggle issue as described in addition to limits not being enforced with the toggles set correctly. This is just one of many issues in this disaster called screen time. The usage reports do not report accurate time in all cases. One example is Fortnite that is classified as a game however the total time shows over an hour and the details show Fortnite maybe 20 minutes when my child was playing Fortnite the whole time. Detailed example below where Fortnite usage was way higher than the report reflects.


I really think Apple needs to go back to the drawing board to squash the bugs and allow more functionality. My suggestions would include:

  • Lockout mode toggle for the parent to lock out the device on demand
  • Do a better job at eliminating work arounds that kids know about
  • Ability to limit time for specific apps better than today
  • Have an option to split up the usage time such as an hour and then a set downtime break until another approved time period instead of a one or two hour binge fest


Like someone else mentioned it gets really annoying to keep checking all the devices once or twice per day to ensure that the settings haven’t changed IF they already haven’t granted themselves access for the rest of the day. Totally ridiculous!


Dec 13, 2018 3:37 AM in response to v6v6v6

Same happened to me. Was working fine until last night. Now, my children have the option to ignore a restriction without a passcode. Also, my son’s Snapchat and Twitter aren’t locked at all even thought they’re on his blocked list and we’re within the restricted timeframe. Tried all the suggestions listed here and nothing has worked.

Dec 30, 2018 2:28 PM in response to rb123

I have reset screen time, reset phone, changed screen time passwords, selected each place to select “block at downtime” limit downtime, and everything else we are supposed to do probably 30 times.


DEVICES with issues

Iphone X

Ipad air 2


PROBLEMS

  • screentime passcode randomly turns off
  • block at downtime randomly turns off
  • Ignore limit is a choice... WTF Apple?! That is the selling point for IOS12! Kind of defeats the whole purpose of the screen time feature when my children can just select a button to continue to do what they want.
  • I have every limit that can be set selected... Supposed to be 1hr 30min overall limit per day. This past week was a holiday and they AVERAGED 4hr 44min... (I knew it wasn’t working, allowed a lot of it due to seeing what it would allow. Long story, it will not block and will allow anything the kids wants)


APPLE NEEDS TO FIX OR GET RID OF THIS FEATURE! Parents (including this one) believe our children are protected. As parents figure out how bad this feature is there will be an uproar.



Jan 1, 2019 9:57 AM in response to blizaine

I have the same issue described above. I have set the limits, set to block at the end of the limit. Yet it shows she is using the apps I have blocked for extended periods of time. It’s very frustrating. There doesn’t seem to be any fix for this. If anyone out there has a solution or if Apple could resolve this, it would be wonderful.

Jan 2, 2019 4:18 AM in response to Hoolada

Same here. Have all settings up, pass-code enabled, block after limit expired both on downtime and daily quota. Still, apps, when opened, allow "Ignore" link, which renders whole feature useless for parent control.


This feature could be a game-changer for families, I'd put fixing it on high priority if I were Apple.

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Screen Time shows "Ignore Limit" on child's iPhone

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