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Screen Time shows "Ignore Limit" on child's iPhone

I've updated our family's iPhones to iOS 12 and I'm using Screen Time to manage my kids' iPhone usage. Screen Time is pretty buggy which is no surprise since it's still early, but there's one issue that basically makes it totally ineffective for parental controls.


Normally when my kids try to open an app that's been blocked by Downtime (the schedule you set), there's a message that says it's blocked with a link to "Ask For More Time". But yesterday we noticed that when one of my kids opened up a blocked app the link said "Ignore Limit". This basically allowed her to open the app and use it with no restrictions. I restarted her iPhone by holding down the home and power buttons until the Apple logo appeared. I checked the blocked apps again and this time the restriction was working correctly. But there was one app that wasn't being affected by Downtime at all. I checked it this morning and somehow it's working correctly.


But this evening my other kid needed some more time with an app so I told her to request more time. She said she requested it but I didn't receive any request on my end. Turns out her Screen Time had the same issue where it was showing the link to "Ignore Limit". So I looked at her Screen Time settings and saw that "Block At Downtime" was turned off. I turned it on and it changed the blocked apps to "Ask For More Time". But her Messages app wasn't being affected by Downtime. I'm guessing it was because she ignored the limit? So I restarted her iPhone by holding down the home and power buttons until the Apple logo appeared. The Messages app is still available and now all blocked apps are showing "Ignore Limit".


Would appreciate some thoughts on a solution from others who might have come across this.

Posted on Sep 24, 2018 9:50 PM

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Posted on Jan 4, 2019 6:26 AM

I’m also experiencing this problem. When my daughter’s friends began getting iPhones three years ago, I held out, waiting for Apple to provide strong, reliable parental controls. After the release of IOS 12, with all its touted parental controls, I finally gave in and bought her an iPhone. I spent hours watching tutorials and testing all the screen time features. I set it up a time limits applied to all apps and categories, toggled on block at end of limit, and created a screen time password.


Initially I was impressed, and the screen time limits worked properly for several weeks. But then last week something changed. Now when my daughter’s screen time limit is reached, she is asked if she wants to ignore the limit. (Well of course she wants to ignore the limit, she’s a child. If children could limit themselves, then we wouldn’t need parental controls in the first place!)


At first I thought she had somehow found a way to circumvent the controls. But I’ve now tested the phone for several days myself. Repeatedly I’ve powered down and restarted the phone, updated the IOS, removed and then reinstated all the screen time settings, uninstalled and reinstalled the apps — nothing works. Or, to be more specific, theblimits work for a day or two, but then for no apparent reason it starts prompting her to ignore the limit.


Between the time when the screen time block worked and when it stoped working, the phone has been in my possession the whole time, no new apps were installed, no changes were made in the settings, and the phone didn’t leave my strong password protected home WIFI. Nothing on my end changed and yet the parental controls went from working to not working. Anf the only way to know the limits have stopped working is to manually check her phone after the time limit has been ignored and exceeded.


So I now have to constantly monitor my daughter’s phone and physically remove it when her time limit is met — which is precisely the reason I didn’t want her to have a phone without parental controls in the first place. I would much rather she have no phone at all than to have an expensive iPhone that provides the illusion of parental controls that fail to function.

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Screen Time shows "Ignore Limit" on child's iPhone

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