Is this legit?

I keep receiving an email from “Apple customer” saying my account is locked and that I need to verify it as someone in Puerto rico is accessing my account. I don’t think this is a legitimate email though. I will attach a screenshot User uploaded file

Posted on Sep 25, 2018 1:09 AM

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Posted on Sep 25, 2018 1:14 AM

It's a phishing email you could forward it to Apple : reportphishing@apple.com , and then delete it.


Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

8 replies

Sep 25, 2018 5:55 AM in response to SC000

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

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Is this legit?

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