Notes in Contacts Broken in iOS 12

Hmm, I’m on 12.1.2 on a 6S Plus.

Double taping in the notes field either straight or with edit hasn’t worked. Nor Edit by itself in the field.

The word Notes is dark -would appear to be an active field. In selecting it the keyboard doesn’t appear.

Thoughts?

Hi Planetwkr, I’m not an expert, I am on iOS 12 1.3 and my phone is a 6. Maybe try downloading the newer version, the contacts, edit, double tapping just below where Notes is. My Notes is black in colour. Good luck!

I was having that issue on my 7Plus in iOS12. Most of the solutions shown here had no consistent effect.

What I eventually did requires that you have a Mac as well as an iPhone - I added my note in Contacts on my Mac,

which then synced itself to my iPhone contacts. If you have a Mac, and you're tired of 'Creative Tapping' and

'To Edit or Not to Edit 101', you might try that...

been having the same problem. the dbl tap in notes worked for a new contact. but tried it on an old contact..nope...but then i played with it and if you double or tripe tap but hold the taps for a mini second..it worked. Most irritating .....

I’m also still using the 6S+ and finally updated to iOS 12.1.4 from iOS 11 about a week ago, and today (2-25-‘19) had the same experience as others in this “thread” when attempting to include info in the “Notes” section as i was adding a new contact: hitting the “+” at the top right in “Contacts”, to add a new “contact” takes me to the same entry fields as hitting “Edit” at the top right in an already existing “contact”. Those entry fields allowed as before (pre-iOS 12) all the data to be entered to create a new “contact” or to edit an existing “contact” EXCEPT that the entry field for “Notes”, which WAS allowing editing in that field (while in “Edit”); but ONLY if the field already had had data entered. That is — IF the field was blank (as with an existing contact that hadn’t yet had any “Notes” included), OR (while in “+”), when creating a new “contact”, (since no data had yet been entered in ANY field) — in which cases the “Notes” field was not accommodating the entry of any “notes” at all. Again: all the “Edit” and “+” entry fields in “Contacts” worked as before iOS 12 (for me) EXCEPT “Notes”, no matter how many times i tapped on or below “Notes” as some suggested; or how many times i re-booted the device as others suggested. Finally, after reading what “Mneugarten” wrote in response to “arfedden” regarding mistakenly assuming a need to press “Edit” to edit “Notes” - i experimented with seeing whether it was possible to enter data in the “Notes” field without hitting “Edit” at all, by simply hitting “Notes” in an existing ‘noteless’ “contact”; or in a newly-created but as yet ‘noteless’ “contact” after hitting “Done”. I discovered that it is possible to enter or add to “Notes” without hitting “+” or “Edit” at all. As to whether or not that is a good thing, (in that it may make accidental deletion of “notes” more likely), i haven’t yet reached a decisive opinion.

After having entered some new “notes” without having gone into either of the “Edit” or “+” (add new “Contact”) modes, i found that now that i have done so, i am also able to enter new “notes” while in both those modes (“Edit” and “+”). In other words: I have no idea why; but somehow it is now fixed. I hope this helps someone.

Same issue with iPhone 7 after update to 12.1.4. Tried turning phone off and back on, but Notes still doesn't work. It lets you type it in, but there is not a save button, so it disappears after you close the contact.

Wow, found the answer in an old post someone left years ago for an earlier ios. Seems crazy, but it worked:

“When you “click” on Notes, you MUST click directly below the N in Notes. You can’t click ON it or just anywhere in the box. It has to be directly below the N. For me this always works, whether in view mode or edit mode. “

This “solved” response is not helpful. The issue is NOT SOLVED.

This is a real issue that many of us are experiencing, including myself today. Only once in a blue moon when the planets are aligned and the stock market is steady and no celebrity puts his foot in his mouth, does the notes field in the built in contacts app actually work such that when I tap inside the field, a cursor appears to allow me to type text inside that field. Most of the time, the cursor just sits in whatever other field it is in, picking its nose, refusing to engage in the notes field. This is an ongoing issue that I have experienced for over a year off and on. iPhone 7 here, running the absolute latest handy-dandy version of iOS.

Onthuhlist, my apologies.

My post was premature.

After probably half an hour of testing and re testing it worked every time,

existing contacts, newly created contacts...worked every time...Then...

the celebrity put the "foot in the mouth" and Notes field wouldn't let me in

to edit, such a pain.

Same on erratic behaviour on my wife's iPhone 6 with latest iOS update.

Apple need to have a look at this

To Be Continued..

From my personal experience/ frustration I think the issue is occuring when you have an incoming call (say from a new customer) and you use the "Add to Contacts" function. in these instances when you scroll down to input "Notes", the area is large and has no green plus sign like the other input fields. Tapping all around the field either does nothing, or causes the keyboard to hide.

...so there definitely is a glitch. That said - there is a work around. Albeit frustrating. To get the keyboard to appear again scroll to the top and touch one of the name entry fields. Keyboard should appear. Now scroll back down and carefully try to touch just under the "N" in "Notes". If you miss, the keyboard will disappear and you need to repeat the above steps. Easier - Add just the Name from "Add to contacts" - then exit, open Contacts - find that name and add the notes there.

iPhone 6 iOS12.1.4 (update is larger than current possible free space - upgrade is larger than my current wallet) Apple SE's need to add an if statement that keeps the keyboard up if it already is onscreen.

This only works if you haven’t tapped anywhere else in the notes field first. The form gets itself into a place where it is stuck, and the only way out is to tap on another field and then come back to the Notes field and tap it exactly within the very small place that you describe. This is insane and inexcusable logic for a 2019 GUI. Why should the user have to adjust his normal behavior to be different from that which is used on every other iPhone form that exists in the world? On every other form, he simply taps in the field, and starts typing, and it works. Why should the notes field be any different?

I'm not seeing what you're seeing. In iOS 12 on my iPhone 6S, the notes field in Contacts is still functioning as it always has, from what I can tell.

Closing the app and reopening it fixed this issue for me on my 6S.