No ping on some text messages

I have several friends who text me. Some I get a ping on and some I don't. Just got a new phone, but the problem existed on the old phone too. Any explanation?

iPhone 8

Posted on Sep 25, 2018 11:24 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2018 11:27 AM

Consult the hide alerts section of

https://support.apple.com/en-us/HT201287

If that's not the issue, then go to settings>general>reset and choose to reset all settings. Keep in mind that this will make your iPhone forget Wi-Fi passwords, Bluetooth pairing history, it will also reset touch ID/face ID and other things.

1 reply
Question marked as Top-ranking reply

Sep 25, 2018 11:27 AM in response to greggfromauburn

Consult the hide alerts section of

https://support.apple.com/en-us/HT201287

If that's not the issue, then go to settings>general>reset and choose to reset all settings. Keep in mind that this will make your iPhone forget Wi-Fi passwords, Bluetooth pairing history, it will also reset touch ID/face ID and other things.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No ping on some text messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.