Phone calls drops + wi-fi issue on Iphone XS max

Hi,


I have recently purchased an Iphone XS Max. Here is the issues i have:


- Phone calls drops randomly either just after I dialled or after 20 sec or after 5 min.. This is extremely annoying an people thinks i'm rude.. Also if i have to make important call, i can be sure this basic phone call will work properly

- Wi-fi drops randomly or being extremely slow.. => Also very annoying.


Can you help me, please ?


Thanks in advance,


Alexandre BERNAL

iPhone Xs Max, iOS 12

Posted on Sep 25, 2018 4:04 PM

Reply
97 replies

Dec 23, 2018 11:25 PM in response to 4lilpigs

I have an Xs that has been losing internet connect-ability although resetting network settings fixes it for a few days. Today I was trying to make a cal with two bars showing. It would make the call and then drop it in 5 seconds. I did a reset network settings and the two bars changed to 4 and the call was then made and had good quality. You might also try checking your internet data transfer speed with Speedtest.net - it sometimes is a tenth of what it should be and the network settings reset fixed it too. The guy st Verizon says he has to do this to his own phone. One of the two display samples had the slow Speedtest results. I’m pretty worried as this was a lot of money for a phone that was to last me years like my 5 has.

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Phone calls drops + wi-fi issue on Iphone XS max

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