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Mojave install a disaster

My upgrade to Mojave has been an mitigated disaster. First I could not even get past the 90% or so marker (on the little bar) after the first installation. After waiting for what I thought as an inordinate amount of time I did a hard restart. After restart the screen immediately jumped to where it left off. So I did a hard rest and went into recovery mode. selected reinstall Mojave. Did the same thing; stopped at the 90% mark. I finally let it run over night. This was yesterday. This morning I when I looked at the screen it was at the Login screen. I tried logging in but it was so slow and painful. After every letter I typed the beachball would spin. Another weird thing was the account picture was still in its original place (it happened to be on the far left) but would “inch” closer to being over the text box with every letter I typed.


I was finally able to log in. The desktop loaded by slowly. I tried selecting an applicat to get a window. Nothing. Finally I was able to get the computer to shutdown.


After looking for some help I found a message with a link to a YouTube video. There were four recommendations: 1) Hard restart, 2) boot into safe mode, 3) zap the PRAM, 4) Recovery mode. I tried all three nothing really worked. Maybe a slight, and I mean slight, increase in speed. Now I am upgrading a MacPro with 2 quad-core processors. And I am upgrading fron 10.13.X. Finally tried Recoveray mode again.


When I finally get to the desktop the strangest thing is I have no communications. Under the grayed out Wi-Fi icon in the menu bar it says “No WiFi hardware installed.” The Network pane in Systems Preferences shows nothing connected to the two Ethernet ports. I am writing this on my IPad, so I know the house network works.


I am am at my wits end. I made a backup of the drive BEFORE I started the upgrade but I have no way of “slicking” the SSD drive so I can do a clean install.


i really could use some help!

iPhone 6 Plus, OS X El Capitan (10.11)

Posted on Sep 25, 2018 4:45 PM

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Posted on Oct 12, 2018 5:50 AM

SUCCESS! In fact the following did work and enabled me to sucessfully upgrade from High Sierra to Mojave resolving all issues. IMPORTANT: Make sure your spacing is correct when typing ls -l /etc/sysctl.conf into the Terminal.


A. If you can log in (even if slow), or you're still on High Sierra, and have not yet upgraded, follow these instructions:


1. Start the terminal app from Applications/Utilities


2. Check if the file exists, by typing

ls -l /etc/sysctl.conf


If this returns a result like the following, then the file exists. If it does not, then your issues are caused by something else

-rw-r--r-- 1 root wheel 136 24 Nov 2013 /etc/sysctl.conf


3. Simply rename the file by typing in: sudo mv /etc/sysctl.conf /etc/sysctl.conf.bak

(You’ll be prompted for your password)


4. Restart your computer, and you should be all set, or if you've rolled back to High Sierra, you should be good to attempt the upgrade again.

100 replies

Sep 26, 2018 3:51 AM in response to WilliamL

I too am having the same problems with a 2013 MBP 500GB SSD. Telling me there is No wifi hardware installed. Slow as molasses on boot and everything else. I have tried everything.


I do get a connection to the apple internet update when I do a restore boot so there is wifi hardware there, just Mojave won't see it. ***..........


If this wasn't ready for prime-time why release it? ***** that this problem exists, but at least I'm not crazy as there is verification here that there is a major problem.

Sep 26, 2018 9:10 AM in response to jowdawg

Thanks for the support. One thing I forgot to describe is after selecting which account I want to access (I have three) the individual login screen shows my original, and current, desktop picture. Yet when I finally get to the desktop it shows th default sand dune picture. Strange.


I haven’t seen any report of this in any of the Apple news pages. Usually they are all over install problems, especially MacWorld.

Sep 26, 2018 11:15 AM in response to WilliamL

Well I have succeeded in starting up from my backup drive, abet slowly as the connection is via FireWire 800.


I am torn whether or not to erase the Apple SSD and clone back from the backup drive. I use SuperDuper! There is an issue though with lost passwords including my AppleID which is sort of a pain to fix on all my devices.

Sep 26, 2018 11:50 AM in response to WilliamL

Same here, but with iMac (Retina 4K, 21.5-inch Late 2015, 3.1 GHz intel Core i5, 16GB 1867 MHz DDR3. Graphics- Intel Iris Pro Graphics 6200 1536MB. Install froze about ⅔ through, couldn't restart, when it finally did install no internet connection even when Airport Utility showed I was connected, to many other issues to get into, spinning BB when attempting to do anything. I keep a clean system without many non Apple apps. I spent the entire day re-installing HS from Time Machine backup using the Command-Option-R method. One interesting fact was when choosing which backup to use there were 8 Mojave backups already on it, even though Mojave had only been on the iMac for about an hour.

Sep 26, 2018 12:23 PM in response to WilliamL

Yup! Same disaster on my iMac 27" 2017. after initial app store download and a reinstall from disk utility - no connectivity at all, slow to no performance at all, random messages that didn't make sense, - A COMPLETE BUST! SHAME ON APPLE. After spending the better part of my day trying with two apple techs and a senior advisor - every one gave up and I ended up erasing HD and reinstalling from Time Machine via My Passport, High Sierra. A disaster is an understatement. Sent an email with trouble ticket # to the senior advisor this morning asking him to call - nothing yet 6 hours later. I suspect that they are inundated with support calls after this catastrophe.

Sep 26, 2018 6:34 PM in response to WilliamL

As described before I have EXACTLY the same problem with my late 2015 iMac, am taking then reinstall option first hoping that me interrupting the first install was part of the problem. I have successfuly upgraded to Mojave on my 2016 MacBook.


I have restored to 10.13 with the last backup before I upgraded using Time Machine, and it worked fine. I've been using Time Machine faithfully for 10+ years but this is the first time I have had to use it for a complete restore.


One likely culprit could be a non 64-Bit app, on checking my System Report on System Information I have quite a few, for me none of these were needed.


Now with the confidence that Time Machine actually worked my next step will be to do a clean install and individually reinstall (64-Bit) apps when needed.

Sep 26, 2018 10:46 PM in response to WilliamL

exact the same here: MacBook Pro 15‘ Late 2013 all Apple: no network at all, wifi not installed (works in recovery mode), login almost impossible, the same with the desktop picture, all possible resets and tests done, installed mojave again, trashed network preferences: nothing helped!


Bought a new MacBook Pro: Installed Mojave. Transferred the user from last timemachine backup: Can’t login to any user after that. New MacBook Pro dosen’t work: erase and new installation...

Sep 27, 2018 3:41 AM in response to WilliamL

Of course I have no backup........... When I try to boot restore to a previous version via the internet (the only way I can connect) there is an error message. The the only option to reinstall is mojave, so I have no options other than to use my macbook as a plant pot base............


Maybe Apple in its infinite (loop) wisdom could put High Sierra back on the restore boot internet to downgrade from this problematic mojave??????


HELP.

Sep 27, 2018 12:50 PM in response to WilliamL

Yes that is what I have done and everything is running fine. The report to view is top left About This Mac / System Report / Applications - on the right side it shows if apps are 64-Bit compliant. I now have no 32-Bit apps whereas before I had around 25 some going back many years. These apps will still work for now with Mojave but maybe just one of them has the legacy that impacted our initial installs.


I did some screenshots of my applications folder beforehand plus for the list of my non 64-Bit apps and am only reinstalling what and when I need them.

Sep 28, 2018 2:56 PM in response to dmauch

Apple announced on June 5 'macOS Mojave will officially be the last release to support 32-bit apps'. Comments from Apple Support also include 'Yes, you may continue to use 32-bit apps with your Mac today. Using 32-bit software has no adverse effects on your data or your computer.'


My thinking is that I had this issue due to legacy files and settings from older 32-Bit apps that I should have purged beforehand, however which ones and how to find them. Instead I did my first ever clean install, which has worked fine as my Time Machine backups were in place.

Mojave install a disaster

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