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SMS not working on Mojave

Since updating to Mojave, iMessage on Mac is no longer able to send or receive SMS messages. You get the red exclamation point. I tried signing out of iMessage on the Mac. And also toggling the Text Forwarding to device on the iPhone. Is anyone else experiencing this problem?

MacBook Pro with Retina display, macOS Mojave (10.14)

Posted on Sep 25, 2018 6:37 PM

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Posted on Feb 19, 2019 9:17 PM

After an hour of trying all these solutions... I found the solution!!

https://support.apple.com/guide/messages/get-sms-texts-from-iphone-on-your-mac-icht8a28bb9a/12.0/mac/10.14


Make sure both devices are logged into the same iCloud account. Then, on your phone, after setting up iMessage, click "Text Forwarding" and choose which device you would also like to send SMS messages on!


So Simple!!

156 replies

Oct 6, 2018 9:11 AM in response to rhettf

I had this too. Tried all these options but still no deal. Phoned Apple Support and after about an hour of signing in and out of iMessage, iPhone, Mac, message app, wifi, bluetooth, trying new user login etc managed to get it going. No idea what worked but the final event just before I was going to be escalated was to switch off text message forwarding on phone, then switch off phone and MacBook, then switch both back on and then message forwarding. Bingo!

Oct 7, 2018 8:36 AM in response to rhettf

Well, this is interesting.


Yesterday afternoon, I got a notification from Apple on my iPhone that I needed to re-login to my iCloud account. When I did, I was told that, for security reasons, I had to change my password. I saw no evidence that there had been any attempt to get into my iCloud account - no spontaneous 2-factor authentication triggers - but I went ahead and changed it.


This morning, I discovered that SMS forwarding issue on my Macs was fixed. (This had also started happening on my Apple Watch, and it's now fixed there, too.) The apparent conclusion is that the password reset fixed it.


But why did I get the password reset? Is it possible Apple did it because I have a ticket in about the SMS problem, or that I wrote this story about the problem?


Or is it just coincidental? I had tried some troubleshooting things yesterday before the reset; none of them worked.


Or did they?


Anyone else get a password reset notice, and then discovered the SMS problem was fixed?

Oct 8, 2018 10:20 AM in response to glev1

Worked for me! Was always able to receive iMessages, but could not receive SMS after Mojave upgrade.


I had tried most of this before but this time (1) turned off wifi and BT on both devices and (2) removed the secondary alias that had been on both devices as a "You can be reached at", leaving just main AppleID and mobile #. Not sure which of those is the key, but SMS is coming into both laptop and phone now.


Thanks!

Oct 9, 2018 4:26 AM in response to rhettf

Hello rhettf


iMessage funktion, again on, iPhone,iPad,iMac & MacBooks?

Sunday ewening,it runs, again smothly,and it still do? I Hope?

I have write several post on, this issue for the last days!

Some people have still problems with SMS/iMessage,others have not?

There are an new update,IOS 12.0.1 Maybe it is old news?

Hope it will solve your problems?


Regards Claus.

Oct 9, 2018 5:34 PM in response to glev1

Thanks to your post glev1! It didn't directly solve my problem, but it definitely pointed me in apparently the right direction. I tried all of your suggestions and a few others, but the thing that seemed to make the only difference was checking all of the options for "YOU CAN RECEIVE IMESSAGES TO AND REPLY FROM". I generally have only used my cell # and never checked the emails, since I don't really want folks using those anyways. I saw your message about making sure one of the emails was too though and unfortunately that had no effect either. When I selected both of my emails, plus the cell #, SMS started coming through. Yay! Weirdly, I went back in and unchecked the emails, leaving just the cell #, and SMS is still working. So turning on all of the emails seemed to have forced something on the iCloud server to wake up.


Thanks again!

Oct 9, 2018 8:16 PM in response to guyver510

So I tried going to my Message settings on my laptop. Under preferences --> iMessage; I proceeded to uncheck where I could be reached at. I unchecked the majority of them and rechecked them. Suddenly SMS forwarded to my laptop and my watch. I then tested it a few times and they appeared on my phone then laptop and then finally the watch. All with minimal delay. Let's see if it holds and is actually fixed.

Oct 10, 2018 7:19 PM in response to rhettf

I'm having a somewhat similar issue annam wondering if anyone has experienced this. 2013 iMac running Mojave. Since the upgrade, if I am in Photos.app and right-click a pic and share to messages, it won't send. I get a little bubble in the message thread with the photo file name, a gray dot next to the name, and a blue progress bar that stops 90% of the way. However if I drag the pic into a text message, it sends correctly. I've stumped Apple support. I tried all the above stuff, as well as reinstalling Mojave. Frustrated.

Oct 11, 2018 2:27 PM in response to Varkias42

I'm actually thinking the last bit is the most important thing here. I wish I had tried just changing the "You Can Be Reached At" settings, without all of the turning off iCloud stuff. For anyone that's still trying to fix stuff, I'd try changing the Reached At settings first, before doing the whole sequence of things.


In my case, the other stuff didn't do anything, until I changed that one setting.

Oct 18, 2018 1:59 PM in response to jmgathg

The proposed solutions didn't work for me, unfortunately. I worked with an excellent Tier 2 Apple rep off and on for over 2 weeks trying everything under the sun to find a solution. Many hours of time for both of us (logging in and out of iCloud, using alternate user IDs, setting up test accounts, and more. I submitted logs to apple engineering twice. All of a sudden, SMS texting started working after about a 3-week hiatus. My problem was that when I tried to send SMS texts, the text would freeze while sending, and then a "Not Delivered" message would appear. However, the recipient did in fact receive the text. However, I couldn't receive his reply in macOS (iMac and MBP 2018). Everything was working fine, however, in IOS. Anyway, I'm glad to have it resolved, but I'd really like to know what the caused the problem, and how it was fixed. I suspect the engineers found something from the logs, and reset something -- or blew dirt out the carburetor. 😁

SMS not working on Mojave

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