My Apple Watch 4 infograph face Sub-dial

My Apple Watch 4 infograph face Sub-dial Is set to calenda, the date does not change. I have to go into customize change from calendar to something else and then comeback to it in order for the date to change to the correct date.

Posted on Sep 26, 2018 8:08 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2018 8:58 AM

Hey ccastrospd108,

I hear that you're not seeing the correct calendar date on your Apple Watch. I'd be happy to look into this.

To isolate the issue and test the connectivity between your devices, I'd recommend using these steps to unpair them and pair them again:

Unpair and erase your Apple Watch - Apple Support

Disconnect your devices

  1. Keep your Apple Watch and iPhone close together as you unpair them.
  2. Open the Apple Watch app on your iPhone.
  3. Go to the My Watch tab and tap your watch at the top of the screen.
  4. Tap User uploaded file next to the watch that you want to unpair.
    User uploaded file
  5. Tap Unpair Apple Watch.
    User uploaded file
  6. For Apple Watch Series 4 (GPS + Cellular) or Apple Watch Series 3 (GPS + Cellular), choose to keep or remove your cellular plan.
    • If you want to pair your Apple Watch and iPhone again, keep your plan.
    • If you don't want to pair your Apple Watch and iPhone again, remove your plan. If you aren't going to pair with a different watch or iPhone, you might need to contact your carrier to cancel your cellular subscription.
  7. Tap again to confirm. You might need to enter your Apple ID password to disable Activation Lock. Before erasing all content and settings on your Apple Watch, your iPhone creates a new backup of your Apple Watch. You can use the backup to restore a new Apple Watch. After your Apple Watch unpairs, you'll see the Start Pairing message.
  8. Use these steps to set up your Apple Watch again.


Cheers!
4 replies
Question marked as Top-ranking reply

Sep 27, 2018 8:58 AM in response to ccastrospd108

Hey ccastrospd108,

I hear that you're not seeing the correct calendar date on your Apple Watch. I'd be happy to look into this.

To isolate the issue and test the connectivity between your devices, I'd recommend using these steps to unpair them and pair them again:

Unpair and erase your Apple Watch - Apple Support

Disconnect your devices

  1. Keep your Apple Watch and iPhone close together as you unpair them.
  2. Open the Apple Watch app on your iPhone.
  3. Go to the My Watch tab and tap your watch at the top of the screen.
  4. Tap User uploaded file next to the watch that you want to unpair.
    User uploaded file
  5. Tap Unpair Apple Watch.
    User uploaded file
  6. For Apple Watch Series 4 (GPS + Cellular) or Apple Watch Series 3 (GPS + Cellular), choose to keep or remove your cellular plan.
    • If you want to pair your Apple Watch and iPhone again, keep your plan.
    • If you don't want to pair your Apple Watch and iPhone again, remove your plan. If you aren't going to pair with a different watch or iPhone, you might need to contact your carrier to cancel your cellular subscription.
  7. Tap again to confirm. You might need to enter your Apple ID password to disable Activation Lock. Before erasing all content and settings on your Apple Watch, your iPhone creates a new backup of your Apple Watch. You can use the backup to restore a new Apple Watch. After your Apple Watch unpairs, you'll see the Start Pairing message.
  8. Use these steps to set up your Apple Watch again.


Cheers!

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My Apple Watch 4 infograph face Sub-dial

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