Error code 1003

I get error code 1003 when trying to purchase.

Posted on Sep 26, 2018 5:36 PM

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Error code 1003. Not able to complete in app purchase on my iPhone XS Not able to complete in app purchase on my iPhone XS. The app is World Series of poker and it keeps giving me an error code of 1003 saying to contact ITunes support at www.www.apple.com/support/iTunes/ww/. I’m pretty new to In app purchases but the night before which was the first of a series of purchases ranging from two dollars to 29 dollars, I was getting declined So naturally I called the bank and sure enough they put a freeze because the newness of these purchases and then once we addressed the fact that they are legitimate - they lifted the hold and I was able to make a few purchases and then this “unable to complete purchase” started with this error code 1003 and I’m not even sure that I found the right place to put it to ask Customer Support. So here I am... I did consult with first to see if they were done again or to illuminate them and of course they said they were not putting holds again or declining the transaction- so with that said I need to hear from Apple support for this purchase problem Is anyone familiar with this error code?
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1 reply

i_rina

Community Specialist

Sep 27, 2018 2:22 PM in response to calendar1

Hello calendar1,

Thank you for using Apple Support Communities! I understand that your encountering an error code 1003 when attempting to make a purchase. The following support article provides some general troubleshooting steps to try when encountering billing issues:

If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - Apple Support

If you're still unable to make a purchase after trying those steps, I suggest contacting iTunes Store support using the link below:

Apple - Support - Product Selection

Cheers!

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Error code 1003

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