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i'm trying to set up my new iPhone Xs. I want to sync via iTunes, but iTunes is not recognizing my apple ID. I even reset my password. it gives me a code to enter on my mac, but that screen to enter the code doesn't show up. what's up with that? this process is not supposed to be this difficult
iPhone 6s Plus, iOS 12
If you have changed your password, have you followed the steps in this article?
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
If you see a password box, enter the password (ABC) followed by the code (123) or ABC123.
I have the same issue. Tried what Eric Root suggested but nothing. Please help!
reset password still apple id not recognized
