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Enterprise Wi-Fi (WPA2) won't reconnect on watchOS 5

Using a new cellular Apple Watch series 4, running the latest version of watchOS5. Everything works fine when phone is in range and connected via bluetooth - I am describing scenarios below where I do not have my phone with me.


I have successfully connected to my WPA2 enterprise wi-fi (eduroam) and my apple watch works perfectly on it - initially. However, when I leave one building and enter another, it will not automatically reconnect until I reboot the watch. On the wifi screen, the wheel just spins repeatedly. Turning wifi off an on manually makes no difference, as does switching to airplane mode. A hard reboot seems to reset the watch and it connects to eduroam again immediately. On returning to the original building, wifi won't reconnect either without a reboot.


Definitely seems like a bug to me - I don't have this issue on any of my other apple devices. Has anyone else had the same problem? Anything that has worked to fix it? I've tried creating my own wifi connection profile using apple configurator, with the cert attached, and it has the same behaviour - works perfectly on first connection but won't reconnect until after reboot.

Watch Series 4 (GPS+Cellular) Alum 40mm, watchOS 5

Posted on Sep 27, 2018 2:54 AM

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Posted on Oct 4, 2018 9:39 AM

No need for a profile. Make sure you are running watchOS 5. Then go to Settings > Wi-Fi and select eduroam. Put in your institutional username and password in the format they want. You should be promoted to trust a certificate then you are away.


However I’m interested as to whether it works just once or if when you try to reconnect the circle just spins forever!

32 replies

Oct 18, 2018 2:30 AM in response to 22607277

The issue is still present in my case, even with the watchOS 5.1 Developer beta 4 installed.


It was working for 2 days for me, today it has stopped working again. Interesting thing is that when I approach my phone (get back to the range), it doesn't even connect to the phone. I have to manually disable WiFI in watch's control center, then it recognizes the phone via bluetooth instantly.


It's clearly a software bug. Is there another channel where we could escalate this to Apple, since I am not sure they are even aware of this problem?

Oct 20, 2018 9:25 AM in response to Kopovsky

Hi Kopovsky, Thanks for sharing your feedback message! I had to pare down the wording as the feedback site would not accept the number of characters in your note. Curious, are you a developer and used the developer's feedback site to submit your message? Does that site allow more characters? I actually have a developer account and occasionally use it to submit feedback. If the answer to my question is true, I will resubmit on the developer site with your more detailed and informative information. Again, thanks for taking the time to share. Regards, Mr. Luigi

Oct 30, 2018 8:50 AM in response to Kopovsky

Glad I found this discussion thread and realized I was not alone. Getting all the same symptoms others are facing (able to connect Wpa2 Enterprise for the 1st time and maybe 2nd time, but subsequent connection fails). It seems that the watch simply forgets the credentials after a while. I also submitted a feedback to Apple.


Very curious to see if Watch OS 5.1 will fix this issue. I will upgrade tonight and test it.

Oct 31, 2018 10:37 AM in response to Liteshow26

This is doubly frustrating because, as I said before, I bet this problem is much more widespread than Apple realizes b/c most Watch owners are probably not even aware this new functionality exists and/or don't need it. So they are not complaining about the problem and sending Apple feedback. That leaves us few, inglorious bas*ards with little hope for a fix in the near future. 😢

Dec 18, 2018 8:11 AM in response to 22607277

I don't want to falsely get everyone high on good news, but it appears the enterprise wifi connectivity problem has been solved...at least where I teach. I just spent a half-hour roaming to several different buildings on campus and I was able to connect to wifi each time. When I returned to my lab, BOOM! connection established. In the past, when I would return to my lab, I could not reconnect. Anyone else experiencing this Holiday gift from Apple?

Dec 20, 2018 8:48 AM in response to Mr. Luigi

OMG! Come on Apple! I arrived on campus this morning and my Series 4 Watch no longer connects to the enterprise wifi again. I apologize for bothering everyone with false hopes in my previous post. The Watch did successfully connect for the entire day, no matter where I went on campus. Awesome! But, it appears that was a one day wonder. I give up. Thankfully, I have a cellular Watch and can remain connected that way.

Enterprise Wi-Fi (WPA2) won't reconnect on watchOS 5

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