Enterprise Wi-Fi (WPA2) won't reconnect on watchOS 5

I have submitted the feedback to Apple via this form: Feedback - Apple Watch - Apple

Encourage you all to do the same.

Can I ask you how you managed to connect the watch to eduroam, because I cannot even manage to install the profile on the watch...

I go on the cat webpage on the iPhone, I download the certificate for iOS, when prompted I choose to install it on Apple Watch, it then switches to the watch app, I put the iPhone code, I click install...and then it fails all the time.

I have the same problem. Actually, I did get the "Trust the Certificate" screen to come up once and that allowed me to join my school's wifi network successfully. I have no idea why I got the "trust the certificate" screen that one time. But I then gave that Watch to my wife after I bought a new 4th edition Watch w/cellular. Now I'm trying to connect my new Watch to my school's wifi network. No luck. Can't get the "Trust the Certificate" prompt and so when I enter my username and password the spinning icon just goes round and round and finally gives up. Sad. 😢

Hi 22607277, Well, that's disappointing. In my case, the problem had been I did NOT get a "Trust Certificate" screen. So entering my username and password only produced that rotating icon. So being be able to get the "Trust Certificate" screen represented progress for me. NOW, I did not go to other buildings on the campus where I teach. So I don't know if my Watch will connect to WiFi then. I'll give that experiment a try today and report back. If nothing else, that will move me asking to my 10,000 so goal (and beyond!)

P.S. This could potentially be a tough but to crack because:

1) I don't think many Watch owners are trying to implement this functionality. At least, it appears to me that is the case. So Apple is probably not aware of the degree of the problem.

2) I don't think your "average" tech department is too interested in this issue so getting help from the people who run these enterprise networks is probably minimal. In my case, I did ask tech. Their response was no one in their department had an Apple Watch so they could not test out the issue. I think they meant was "None if us own an Apple Watch so we don't personally care. Plus, you're the only one that's concerned about this as no one else who owns a Watch is even aware this new functionality exists." Frustrating.

Hi Kopovsky, Thanks for sharing your feedback message! I had to pare down the wording as the feedback site would not accept the number of characters in your note. Curious, are you a developer and used the developer's feedback site to submit your message? Does that site allow more characters? I actually have a developer account and occasionally use it to submit feedback. If the answer to my question is true, I will resubmit on the developer site with your more detailed and informative information. Again, thanks for taking the time to share. Regards, Mr. Luigi

Installed WatchOS 5.1 and the issue is still there. Like before, I can connect to the Wpa2 Enterprise wifi the first time, and maybe once or twice after (when my phone is not in range of the watch). Subsequent connections simply fail. Very frustrating!

This is doubly frustrating because, as I said before, I bet this problem is much more widespread than Apple realizes b/c most Watch owners are probably not even aware this new functionality exists and/or don't need it. So they are not complaining about the problem and sending Apple feedback. That leaves us few, inglorious bas*ards with little hope for a fix in the near future. 😢

OMG! Come on Apple! I arrived on campus this morning and my Series 4 Watch no longer connects to the enterprise wifi again. I apologize for bothering everyone with false hopes in my previous post. The Watch did successfully connect for the entire day, no matter where I went on campus. Awesome! But, it appears that was a one day wonder. I give up. Thankfully, I have a cellular Watch and can remain connected that way.

Thank you very much, I managed to set it up.

I confirm no problems on a Series 2. One week has passed and it keeps reconnecting as it should be when it loses phone connection.

Thanks for the reply but at least for me this doesn't work since I don't have the cellular version......

So did I.

Hmm, not sure honetstly, but I did sign up for beta program, so could be that this counts as developer. Try to trim a bit the message, if not, follow option B. 🙂