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Please help me with my phone

After updating to ios 12 using itunes i cannot activate my device. In my phone this happens. After connecting to wifi, when i click next it didnt display activation lock which i should i fill in my icloud account but instead its just a second to display "Unable to activate" "An update is required to activate your iphone." I also tried connecting my phone to itunes again and there is no display on the app. Also my phone cant read my simcard and even i remove my sim the "No service" display is not changing to "No sim" pleeeaaassee i really need help.



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Posted on Sep 27, 2018 5:54 AM

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Question marked as Best reply

Posted on Sep 27, 2018 6:08 AM

Things could be:


Without SIM (no service) you can't activate any iPhone.

If you can't activate your iPhone - Apple Support

Ask also your carrier about that.


As far as iTunes is concerned, are you running the latest iTunes version on your computer? Check it.

(open iTunes, then on menu under "?", verify upgrades.


Regards

Giulio

1 reply
Question marked as Best reply

Sep 27, 2018 6:08 AM in response to pentelzen

Things could be:


Without SIM (no service) you can't activate any iPhone.

If you can't activate your iPhone - Apple Support

Ask also your carrier about that.


As far as iTunes is concerned, are you running the latest iTunes version on your computer? Check it.

(open iTunes, then on menu under "?", verify upgrades.


Regards

Giulio

Please help me with my phone

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