iOS 12 and Instant Hotspot Not Working

I'm wondering if this is a problem for anyone else. and maybe offer a suggestion how to fix it.


Here's what I have:

iPhone 6s Plus - iOS 12

iPad Pro 9.5 - iOS 12

MacBook Pro - MacOS Mojave 10.14

All using the same iCloud account


When I try to use my iPhone hotspot, my iPad refuses to connect. I can see the iPhone available on iPad under Personal Hotspot, but when I try to connect to the hotspot it tries for a bit then returns an error "Unable to start personal hotspot "Brian's iPhone". I have tried starting with spot off and on.


Note: before the iOS 12 upgrade, I was able to connect, but it usually took more than one attempt.


Also note: earlier today when I tried connecting to the iPhone with my MacBook I successful.


My research has lead me to try the following multiple times (with no success):

Log out/in of iCloud on iPhone and iPad

Reset network settings on both iPhone and iPad

Reset all settings (factory reset) on iPhone and iPad


Is there some trick to get this to work?

Is there something anyone can suggest I may have not tried?


Any advice and suggestions are welcome and appreciated.


Thanks in advanced.

Brian

MacBook Pro with Retina display, macOS Mojave (10.14)

Posted on Sep 27, 2018 10:39 AM

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Question marked as Top-ranking reply

Posted on Oct 15, 2018 10:24 AM

What worked for me was to delete a lot of old hotspot passwords that had accumulated over the years in my iCloud account.


I did the following on my Mac and now my phone appears at the top of the Wifi list (not sure which of these steps was the one that actually fixed it):


On a Mac that has iCloud Keychain enabled (so that passwords sync with iCloud):

-Open Network Preferences->Wifi>Advanced..., then delete all old Wifi Hotspot entries (iPhone, XXX's iPhone,...)

-Open the Keychain Access app and delete all iPhone HotSpot passwords from iCloud. (An easy way to do this is to enter iPhone using the search field, but don't just delete everything indiscriminately--you are looking for entries like "XXX's iPhone 6s" which are listed as "Application Password" in the System or iCloud Keychain). It can also be helpful to search on the "Date Modified" column so you can easily see which entries may be ancient.


After I cleared all of these stored passwords, my phone immediately appeared at the top of the Wifi connection list. I don't have an iPad, but I suspect that deleting these passwords from iCloud could help with your situation too.

76 replies

Nov 11, 2018 5:36 PM in response to BrianInBS

I have the same issue, however mine didn't present until after updating my mac to 10.14.1.


Now, the only way to connect to the hotspot on my phone is to:


1. Go to hotspot in my phone, and enable it.

2. On the mac click on the wifi button in the system menu, and quickly, before the mac decides it's a personal hotspot, locate the phone in the list of hotspots in the menu and select it.


I find this works every time; though it's a complete nuisance. The personal hotspot is a great feature when it works, though I note that (similarly to what was reported above), even when it does work, the actual connection can take upwards of 10-15 seconds to establish. If I bypass the personal hotspot using the steps I've listed above, the connection is instantaneous. Why the personal hotspot is so slow to establish, even when it's working, is beyond me.

Nov 13, 2018 12:11 PM in response to BrianInBS

I have had exactly the same problem, but here's what I think may have fixed it: rather than sign out of iCloud, which is a pain, try resetting your Apple ID password, which I think signs you out of iCloud anyway - since you have to sign back in with the new password. But there's no hassle in terms of losing data, making copies, etc. Since I did that, my iPhone XS Max instant hotspot has been showing up every time, without exception.


Does this work for anyone else, or am I imagining things?

Feb 1, 2019 5:03 PM in response to arbory

Addition to my last post:

Personal Hotspot with Bluetooth only without WiFi is of course very slow (about 0,3 MBits) so not a serious option. (except for power saving only)


If my Iphone Hotspot is set to Auto-Join, the IPad connects even with Bluetooth turned on.

(Wich is not possible when selecting Hotspot manually as described in post above)


But still: Instant Hotspot still not possible like in IOS 10 or 11.

Personal Hotspot has to turned ON all the time, and even then there are some quirks. Sad.




Oct 1, 2018 4:18 PM in response to JKingsnorth

Thank you for your reply. It's actually good to know I am not alone with this problem.


I spent 3 hours with the genius bar yesterday. What a treat that was. I spent the first 50 minutes educating the technician how it was supposed to work.


the technician did everything I had already done. Reset network setting. Reset all settings, downloaded and installed iOS 12 again. this was on both devices. Nothing solved the issue.


Their only suggestion was to contact phone support so that a bug can be logged. Not helpful.


I am currently attempting to install iOS 11 back to the iPad to prove or disprove the issue lies with iOS 12.


I should say, I am not having much luck downgrading.

Nov 2, 2018 5:53 AM in response to leechma

No. Didn't fix it here either.


I reported this back to the support rep I have been in contact with other this issue.


It would be a good idea for anyone experiencing this problem report to Apple support.


the more people reporting this issue the more priority they may give it.


Also worth mentioning, the workaround shown earlier in this thread does work.

Oct 3, 2018 4:27 PM in response to BrianInBS

Same here.


iPhone SE - IOS12

iPad Pro 9.5 - IOS12

iMac - High Sierra


for testing purposes additionally:

2nd iPhone SE - IOS12

iPad mini 2 Cellular - IOS12

iPad Air - IOS12


Handoff and Universal clipboard are working in every combination on every device. So the basic bluetooth/wifi/icloud magic works.


All devices except the iPad Pro 9.5 can activate the hotspots on the iphones and the ipad mini.

The iPad Pro 9.5 constantly says "Unable to start personal hotspot..."

If I activate the hotspot manually and disable bluetooth on the iPad, so that the hotspot is seen as wifi device it can connect (but thats not what we want....)


I tried the same as you, multiple times. icloud logoff/network reset/factory reset with and without backup. With iphone and ipad. No success.


Matt

Dec 29, 2018 5:45 AM in response to BrianInBS

So my iPad has not been able to recognize my personal hotspot since iOS 12 was installed. I’ve tried resetting Moble settings on my iPhone Macx ...no banana. I’ve tried resetting ipad air 2 also and bingo but only temporarily. Next day same crap. Buggy software as always. Apple has really screwed up with iOS as with many other updates. Sometimes you’re better off waiting to see what bugs come with the latest software. It’s despicable that apple cant get their software right. As much as apple charges for their phones, you would think they could handle proper updates. I have to turn off my personal hotspot and turn it back on I order for it to show up on my iPad. I can reset my iPhone and get the personal hotspot to show temporarily but it’s not worth it because resetting my iPhone max will put my alarm clock sound back to default that’s pretty crappy and you can’t put it back to your desired alarm tone. It’s a discrace what apple has done with their updates. Unacceptable.

May 28, 2019 11:08 PM in response to torpidlittle

In my case the Instant Hotspot wasn't showing in either my MacBook Pro and iPad. So the culprit was most likely my iPhone, as it was indeed. In your case, @torpidlittle, you may need to sign off and back in iCloud in the iPad as well.


Still iCloud is a bit too delicate for my tastes. For other reasons I tried the same process on my MBP and now the Books app connects to the Book Store but it shows nothing. At least my books and PDF already in iCloud get synched (well, some books - like "iPhone guide for iOS 12.3" - couldn't update from 12.2. then it's got fixed), so I can deal with it. Also some of my contacts lost their portraits.

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iOS 12 and Instant Hotspot Not Working

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