The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
For over a day I cannot open iTunes on iMac. Get note saying iTunes is updating - not complete. I tried to shut down iMac and restart, but still get this error. How do I get the update to finish ? thanks
iMac, macOS High Sierra (10.13.3)
I can reboot the iMac with no problem, but was afraid to reinstall iTunes and loose all my cd music that I have plus some shows I purchased from iTunes. So will the reinstall wipe out all my data?
thanks for the fast response
Reinstalling won't affect your data. You ought to have it backed up anyway.
tt2
I know I should have it backed up, and I will have to check when it was last backed up.
thanks again for your very fast help.
can't open iTunes - says update not complete
