Black Horizontal Lines on MacBook Pro Display

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Level 1

16 points

Black Horizontal Lines on MacBook Pro Display

Hello,

having MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) with macOS Sierra10.12.6. Black lines appeared on the screen. Any solution? I found two more cases reported.

Thanks

MacBook Pro with Retina display, iOS 12

Posted on Sep 27, 2018 10:38 PM

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Answer 1

Top-ranking reply

i_rina

Community Specialist

Sep 28, 2018 6:49 PM in response to marmadj

Good evening, marmadj!

It's a pleasure to have you at the Apple Support Communities. It sounds like you're seeing black horizontal lines on your display and I'm happy to help you resolve this.

A good first step is to reset PRAM/NVRAM.

Reset NVRAM or PRAM on your Mac

Additionally, you may consider booting your Mac to Internet Recovery (Shift-Option-Command-R: Mac startup key combinations ) to ensure that there's not a software component to these aberrant lines. Internet Recovery downloads a clean version of the installer each time, so, if you're still seeing lines on your display in Internet Recovery, you'll want to Contact Apple Support .

Best wishes.

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Answer 2

marmadj Author

Level 1

16 points

Oct 2, 2018 10:58 AM in response to i_rina

Hello,

unfortunately the problem is still there. I have tried all suggested options. Here is a picture of how it looks like.

Thanks

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Answer 3

Leanne_68

Community Specialist

Oct 2, 2018 11:19 AM in response to marmadj

Hi there, marmadj!

Thanks for getting back to us. Since you've tried all the steps recommended, at this point we would recommend you Contact Apple Support .

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Black Horizontal Lines on MacBook Pro Display

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