Watch OS 5.01 has broken Activity Tracking

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Level 1

11 points

Watch OS 5.01 has broken Activity Tracking

Hello, I am on Apple Watch Series 3 and I installed Watch OS 5.01 last night.

Since then my calories and move are stuck at zero but my stand is accurate. My step count is also stuck at zero.

I installed Watch OS 5.01 last night at 10pm, I have been up since 6am and I have done my morning exercises but except for recording 3 hours of stand (I wear my watch to bed) there is no movement on my rings.

Is anyone having these issues?

can you help please?

Kayode

Posted on Sep 27, 2018 10:57 PM

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Answer 1

Top-ranking reply

kayodeok Author

Level 1

11 points

Sep 28, 2018 2:26 AM in response to kayodeok

I rebooted the watch and it’s now counting calories, exercises and steps.

Obviously I lost calories, exercises and steps I had before the reboot.

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Answer 2

Dogz05

Level 1

8 points

Oct 1, 2018 10:08 AM in response to Dogz05

Confirmed reboot fixed the missing exercise minutes.

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Answer 3

Dogz05

Level 1

8 points

Sep 30, 2018 1:56 PM in response to kayodeok

I installed the update too and am not getting normal exercise numbers. Stand and Calories seem ok. I just thought of trying a reboot too...will see if that helps. Glad to see someone else experiencing the same. I also have a series 3.

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Watch OS 5.01 has broken Activity Tracking

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