Calories not counting properly
For the last 2 days my watch has not been counting calories correctly. 16280 steps, 11.65 km, 7 flights climbed and it has me at only 37 calories. What to do?
Watch Series 3 Nike (GPS) 38mm, iOS 12
User profile for user:
linzimartine
User level:
Community Specialist
Hello Expat1976,
Thank you for reaching out in Apple Support Communities. The Activity app is a great feature of the Apple Watch. I can help with this. The first step is to restart your watch. This may sound simple but it can help with this. If this doesn't work, try recalibrating the Apple Watch using the articles listed below.
Get the most accurate measurements using your Apple Watch
Calibrating your Apple Watch for improved Workout and Activity accuracy
Test it out and if you are still having issues with the calories, try unpairing and repairing the Apple Watch.
Take care.
Thank you for reaching out in Apple Support Communities. The Activity app is a great feature of the Apple Watch. I can help with this. The first step is to restart your watch. This may sound simple but it can help with this. If this doesn't work, try recalibrating the Apple Watch using the articles listed below.
Get the most accurate measurements using your Apple Watch
Calibrating your Apple Watch for improved Workout and Activity accuracy
Test it out and if you are still having issues with the calories, try unpairing and repairing the Apple Watch.
Unpair and erase your Apple Watch - Apple Support
Unpair and erase your Apple Watch
Unpairing your Apple Watch restores it to the factory settings.
If you're using your Apple Watch in Japan and have a Suica card in Wallet, before you unpair, make sure that you remove your Suica card.
Disconnect your devices
- Keep your Apple Watch and iPhone close together as you unpair them.
- Open the Apple Watch app on your iPhone.
- Go to the My Watch tab and tap your watch at the top of the screen.
- Tap
next to the watch that you want to unpair.
- Tap Unpair Apple Watch.
- For Apple Watch Series 4 (GPS + Cellular) or Apple Watch Series 3 (GPS + Cellular), choose to keep or remove your cellular plan.
- If you want to pair your Apple Watch and iPhone again, keep your plan.
- If you don't want to pair your Apple Watch and iPhone again, remove your plan. If you aren't going to pair with a different watch or iPhone, you might need to contact your carrier to cancel your cellular subscription.
- Tap again to confirm. You might need to enter your Apple ID password to disable Activation Lock. Before erasing all content and settings on your Apple Watch, your iPhone creates a new backup of your Apple Watch. You can use the backup to restore a new Apple Watch. After your Apple Watch unpairs, you'll see the Start Pairing message.
- Use these steps to set up your Apple Watch again.
Take care.