I have the lost the ability to send and receive text messages on both my Mac and Ipad
I have the lost the ability to send and receive text messages on both my Mac and Ipad
MacBook Pro (Retina, 13-inch, Mid 2014), macOS High Sierra (10.13.6)
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User profile for user:
raina_b22
User level:
Community Specialist
Hello pbrown654!
Thanks for using the Apple Support Communities! I see from your post that you are not able to send or receive text messages from your Mac or your iPad. Being able to have this Continuity feature with your devices is very important and I want to help you find a solution for this.
What happens when you try to send a text message from either your Mac or your iPad?
Do you get any error messages?
Have you verified all settings and made sure your software on both devices is up-to-date?
Are both your Mac and iPad signed into the same Apple ID? If you haven't done so already, carefully review the steps in this article called Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch , specifically the steps regarding SMS and MMS:
Kindest Regards.
Thanks for using the Apple Support Communities! I see from your post that you are not able to send or receive text messages from your Mac or your iPad. Being able to have this Continuity feature with your devices is very important and I want to help you find a solution for this.
What happens when you try to send a text message from either your Mac or your iPad?
Do you get any error messages?
Have you verified all settings and made sure your software on both devices is up-to-date?
Are both your Mac and iPad signed into the same Apple ID? If you haven't done so already, carefully review the steps in this article called Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch , specifically the steps regarding SMS and MMS:
If you have an iPhone, the text messages that you send and receive on your iPhone can appear on your Mac, iPad, and iPod touch as well. You can then continue the conversation from whichever device is closest to you.
Set up SMS and MMS messaging
Use this feature with any Mac, iPhone, iPad, or iPod touch that meets the Continuity system requirements. Make sure that your devices are set up as follows:
- Each device is signed in to iCloud with the same Apple ID.
- On iPhone, go to Settings > Messages > Send & Receive. Make sure that the Apple ID at the top of the screen is the same Apple ID that you're using for iMessage on your other devices. Add a check to your phone number and email address, so that you can be reached by iMessage at both. Do the same on your iPad or iPod touch.
- On iPhone, go to Settings > Messages > Text Message Forwarding, then choose which devices to allow to send and receive text messages from this iPhone. If you're not using two-factor authentication for your Apple ID, a verification code appears on each of your other devices: enter that code on your iPhone.
- On Mac, open Messages, then choose Messages > Preferences. Click Accounts, then select your iMessage account. Make sure that the Apple ID shown here is the same Apple ID that you're using on your other devices. Add a check to your phone number and email address.
Use SMS and MMS messaging
To use this feature, just start conversations as normal in the Messages app on any of your devices. You can also start a conversation by clicking a phone number in Safari, Contacts, Calendar, or other apps that detect phone numbers. All of your incoming and outgoing messages appear on all of your devices. Learn more about forwarding SMS/MMS messages from your iPhone to an iPad, iPod touch, or Mac.
Kindest Regards.
