unable to delete email with notifications

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Level 1

8 points

unable to delete email with notifications

Ever since updating to iOS 12 on my iPhone X, I have been unable to delete emails when using the notification from Gmail. It does not matter if I use the notification on the lock screen to delete the email or if its the banner notification, the email does not delete from the Gmail app. I have rebooted, deleted and re-installed the app, enabled and disabled the notifications and nothing has worked. Any one experiencing this or have a solution?

iPhone X, iOS 12

Posted on Sep 28, 2018 11:17 AM

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Answer 1

ak7579 Author

Level 1

8 points

Oct 5, 2018 7:12 AM in response to amrkamk

I got tired of waiting and switched to Spark for my email. It is a million times better than the gmail app.

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Answer 2

amrkamk

Level 1

4 points

Oct 4, 2018 12:27 PM in response to ak7579

I have this issue too and it's SO frustrating! I first noticed it after an update to Gmail, but I'm not sure if it's a Gmail App or iPhone issue. When I get a banner notification, I swipe down, seeing options for "trash" and "reply." When I click "trash," it removes the banner notification, but the email still continues to show up in my inbox, unread, until I delete it again through the Gmail app. I've actually started looking into other email platforms because it is so annoying to see emails you've already deleted.

I have no clue how to get support for this -- questions on the Gmail community forum have gone unanswered, and you've been waiting a week for a response here.

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unable to delete email with notifications

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