Apple Magic Keyboard w/ numeric pad - Windows 10 - Function Keys Not Working

Question

Apple Magic Keyboard w/ numeric pad - Windows 10 - Function Keys Not Working

I recently bought a new Magic keyboard with numeric pad but cannot get it to work properly on bootcamp.

I reinstalled the drivers, updated osx, pair and unpaired the keyboard, and called technical support, but none seemed to have helped.

The magic keyboard without a numeric pad works well but when I unpaired it, the tab on bootcamp control panel for keyboards disappeared, so I'm assuming the error has something to do with bootcamp not registering the device as an apple keyboard.

Any suggestions on how to get it to work?

iMac, Windows 10, Magic Keyboard with Numeric Pad

Posted on Sep 28, 2018 1:05 PM

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Answer 1

Sep 29, 2018 12:00 PM in response to Loner T

I renamed it on my mac to match the others, hoping that it would help. It didn't.

Connected via cable it reads "magic keyboard with numeric pad"

Without any apple keyboards attached, the "keyboard" tab on the BCCP disappears.

Hence the, it's not registering as an apple keyboard.

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Answer 2

Sep 30, 2018 1:31 PM in response to Loner T

They're both connected through a USB cable.

The new one is on the left, old is on the right.

If there was a way to change the one of the left to match the one on the right, I would. Same keyboard layout, except the left one is BT.

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Answer 3

Sep 28, 2018 7:51 PM in response to Loner T

The keys work on os x, but not on windows.

No, I just bought the keyboard a few days ago but they never worked on windows; Buy Magic Keyboard with Numeric Keypad for Mac in Silver - Apple

I had the old wired one before which did work.

Right now I'm using two keyboards- the old and the new one. I already tried removing both from the control panel/etc and then only pairing the new keyboard, but that did not work either. I also tried reinstalling the drivers- no luck.

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Answer 4

Sep 28, 2018 7:27 PM in response to Loner T

No, the numeric pad is fine.

I'm talking about the function keys like volume up/down brightness etc.

Those worked on the old wired keyboard and they work on the one without the numeric pad (the small one)

I've tried just about everything.

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Answer 5

Loner T

Level 9

59,513 points

Sep 28, 2018 7:08 PM in response to AnnoyedCarrot

Can you take a look at Re: Is there a Windows 10 driver for the Apple USB numeric keyboard?

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Answer 6

Loner T

Level 9

59,513 points

Sep 28, 2018 7:35 PM in response to AnnoyedCarrot

Do the same keys work on this keyboard on the Mac side? If yes, did these keys ever work properly after Windows was originally installed? Do you use multiple keyboard simultaneously?

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