Since I've updated my Iphone 7 to IOS12, it has started combining I-messages to unrelated people that have separate contact cards in my contact list. It is definitely NOT sent as a group chat. Rather embarrassing actually. How to fix? Thanks.
iPad Air Wi-Fi, Cellular, iOS 11.1.1
This is an issue quite a few of us have been having. I'm going to go out on a ledge and assume that these two people are family members and they share an Apple ID or have shared an Apple ID previously. Even though you have them in your phone separately, Apple combines them on the server side and assumes they are the same person.
Unfortunately there is no fix for this issue. The people whose messages are combining need to create separate Apple ID's and utilize Family Sharing. Sadly, people are reporting that this still does not fix the issue and will not unmerge threads once they are merged.
Thanks for getting back to me Jeremy. So far, I've only seen this with 2 specific contacts. What happens is, that when I text one, all the information is shared on both existing contact strings. They are definitely not being sent as a group message. I re-checked both contact cards and could not find any common information. I then deleted both people out of my contact list and set them up again. They both have unique cell phone numbers and unique email addresses. Same deal still. Any I-messages to either one shows up under both names. Any other ideas to try? Thanks ..... Rick
Your ledge guess is correct. I have them set up separately with unique cell numbers and email addresses, but likely they do or have shared an Apple ID at some point. Sorry to hear there is no fix. I will need to use just email from now on.
Thanks very much for your response, much appreciated. Rick
Hello:
I did what you suggested - signed out of my Apple ID and back on again, still the same. I text one and the texts show up together with the other name. It's really strange.
My iphone is combining i-messages to unrelated contacts
