Missing icon in download stack (Mojave OS)

I just recently update into Mojave. The new OS is running quite well to compare with High Sierra, but there one annoying problem. My icon in stack download folder completely missing no matter how I try to fix(reset VMRAM or remove then add this stack into the dock....).


https://imgur.com/a/mm03ER3


Any idea? please help.

MacBook Pro with Retina display, Mac OS X (10.0.x), null

Posted on Sep 29, 2018 3:15 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2018 6:15 AM

Hello Brocccoliboy1,

We appreciate your response. Considering you've determined the issue only happens on your old user account, we can suggest migrating your data from your old account to a new one. There are different ways to achieve this goal. I'll list them below.

One approach would be to back up your data via Time Machine, deleting the old user account and then restoring from your Time Machine backup to your new user account. I've included the links for this actions below:

How to use Time Machine to back up or restore your Mac
Restore everything from a Time Machine backup​
You could also make your files available to share with other user accounts on your Mac as an alternate approach. Steps below:
macOS Sierra: Share files with others who use your Mac
Good luck.

6 replies
Question marked as Top-ranking reply

Oct 1, 2018 6:15 AM in response to Brocccoliboy1

Hello Brocccoliboy1,

We appreciate your response. Considering you've determined the issue only happens on your old user account, we can suggest migrating your data from your old account to a new one. There are different ways to achieve this goal. I'll list them below.

One approach would be to back up your data via Time Machine, deleting the old user account and then restoring from your Time Machine backup to your new user account. I've included the links for this actions below:

How to use Time Machine to back up or restore your Mac
Restore everything from a Time Machine backup​
You could also make your files available to share with other user accounts on your Mac as an alternate approach. Steps below:
macOS Sierra: Share files with others who use your Mac
Good luck.

Sep 30, 2018 10:34 PM in response to Brocccoliboy1

Hello Brocccoliboy1,

Thanks for participating in Apple Support Communities. We're glad you're here. It appears you've already performed some troubleshooting of your own to resolve this issue with the missing icons in the Downloads stack. Also, I understand that this issue started taking place after updating to macOS Mojave. I'd like to help you resolve this situation and would love to offer some additional steps that could assist you in resolving this error.

Let's start by rebooting your MacBook Pro in safe mode. This can help your Mac perform a self check of possible errors and attempt to correct them on its own:

Use safe mode to isolate issues with your Mac
Once that step is complete, if you continue to see the error on screen, I recommend testing the same issue on another user account. The following article contains details on how to perform this task:
How to test an issue in another user account on your Mac
I invite you to share your results of these troubleshooting steps with us. I'd love to help any way I can. Should you need any assistance performing the steps I offered above, I suggest you reach out to our technical support advisors. I've included their contact information around the globe below:
Contact Apple for support and service
Cheers.

Oct 1, 2018 9:21 PM in response to Brocccoliboy1

I have the same issue too, on all 3 of my Macs. Do you see any symbol previews at all? I can't see any symbol previews anymore on all new created files after I updated to Mojave. All old files still have a preview, as long as they keep the standard size. Without symbol preview, you can't see the correct download folder preview. I still don't know why it happens.

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Missing icon in download stack (Mojave OS)

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