iPhone Xs Bluetooth audio quality

I connect my phone to my car to listen to music. I primarily use Apple Music. iPhone XS has a problem with audio quality. The quality keeps dropping for a few seconds, then switches to high quality for a few seconds, and this keeps going like that. The issue is with treble. It's as if the 10kHz gain is reduced and then brought back up. Kinda like years ago when you tried to stream music and started with low quality and became high quality after enough buffering...


This doesn't happen with the iPhone 7s we have, running iOS12. Car is 2014 BMW 3 series


I have gone through the full on/off cycle with the car, phone, and forgetting/pairing bluetooth again without success.


Any suggestions?

iPhone XS, iOS 12

Posted on Sep 29, 2018 11:21 AM

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116 replies

Nov 26, 2018 5:54 PM in response to murumoto

Exact same issues as reported by all in this thread in my brand new 2019 RAM 1500 Limited with the 12” uConnect media center and premium 9 speaker harman kardon speaker system.


Treble comes and goes every 20 seconds or so when playing music from Apple Music app over Bluetooth connection. No issue over wired connection.


iPhone X running iOS 12.1

Dec 26, 2018 10:02 PM in response to murumoto

This is also happening to me with Iphone XS (Australia). So frustrating. Is it going to be something they can fix in a software update or do we need to go to apple to get phone swapped? Def bluetooth related as plays fine over usb and out loud on device, only happens through bluetooth and turning off WIFI does not help. Issues with car and all bluetooth speakers, head/earphones. My dad has Iphone XR and no issues.


HELP!!!

Feb 11, 2019 10:14 AM in response to Manu778

Hello together,

same issue here since months with my 2016 BMW. I‘ve called Apple several times, but with all the Updates the last months there was no improvement.


It only occurs with mit iPhone 8, I got a SE as well, working without any issues.


Maybe Apple should solve this issue, After having the Wifi workaround every Morning when leaving Home, which is some kind of annoying. Every $100 Android based phone is working better with that.


So Apple, please fix this annoying issue!

Feb 16, 2019 8:50 PM in response to stef.krger

So this is interesting. I hopped into my old 2010 Acura TSX. It needs a new caliper and has kinda been sitting for a year. So I started it up and thought hey I should see if it has the same issue as my 2017 Civic. And low and behold the fidelity never changes. Highs stay crisp all the time. However the actual Bluetooth connection is not very stable. No idea why but at least while it’s playing it sounds perfect. Also that dropping issue is usually only in the first 5 minutes or so. I forgot how good the tech stereo sounds in the old Acura. I gotta get this caliper taken care of ASAP.

Feb 18, 2019 4:32 PM in response to murumoto

When I connect my iphone 6s plus to a Bluetooth speaker, either to play music or talk on the phone in my car, I have this annoying issue with the sound quality. The music sound quality can get better after some seconds of disruption when I play Spotify on my Bose Bluetooth speaker but the sound quality of my car’s speaker when I’m talking on the phone is constantly noisy and is never good! This has nothing to do with my phone reception. Any suggestions?

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iPhone Xs Bluetooth audio quality

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