iPhone Xs Bluetooth audio quality

This is unrelated to this issue i am afraid..

as of now, i've still not seen a single person in any of the threads mentioning they had any problems with interference before the software update, myself included..

Taking into accord that most of the complaints are with/in cars, i'd say the chance of 2.4GHz interference is pretty shallow..

we got news boys. i contacted apple care and we did diagnostic files with audio captures. the engineers told the support, that the files were good and they had an idea whats going on. in one of the next releases they drop a fix.

Can you please provide more information. The bug fix is not mentioned under the list of fixed issues. The one that was fixed is related to voice recordings in a car environment and not the general audio problem we are talking about here.

Can confirm. 2015 BMW 3series been listening half an hour on the drive home and the fading did not appear once. Let’s hope they don’t mess it up again in a future update. I’ve lost much confidence in apple SW quality lately..

Thats probably not related. For good audio quality over Bluetooth both the receiver and the transmitting device need to support either AAC or AptX codec. iPhones have AAC support and Android devices usually AptX. So if you’re streaming Bluetooth from an iPhone to an Android device the codecs are not compatible and transmission will fall back to the SBC codec which sounds terrible.

I installed iPhone update 12.2 and it seems that this issue has gone away for me. I have an iPhone 8.

Others who have updated to 12.2 said the problem went away as well:

https://community.spotify.com/t5/iOS-iPhone-iPad/Bad-Bluetooth-sound-quality-iOS-12/td-p/4572223/page/10

Hi,

I am experiencing the same issue with the high and low pitches missing, however the issue occurs for me when my IPhone X (iOS 12.2) is connected by wire to the stereo in my car and playing Spotify or ITunes.

I have a 2018 Audi A3 with a Audi Sound System. I got Audi to run an analysis and they didn’t find any issues in the car and told me that they think the issue is that the receiver is protecting the sound system from the signal coming from the phone and an issue with Apple CarPlay.

So it seems like the same issue, but with the difference that I seem to be the only one in this forum who experience it when using Bluetooth and also wired.

Hoping for a solution to the issue!

jonas216 wrote:

I got Audi to run an analysis and they didn’t find any issues in the car and told me that they think the issue is that the receiver is protecting the sound system from the signal coming from the phone and an issue with Apple CarPlay.

That's complete nonsense.

If it's happening both wired and via Bluetooth it's an issue with the way the DAC in the Audi is handling the signal.

As an example, music sounds wonderful over Bluetooth on a Denon D-M41 mini home stereo.

Were this a Bluetooth issue per se, it would not.

Wired or wireless, using the lightning to 3.5mm dongle or bluetooth, gives poor audio quality from my Xs MAX. I'm not sure when it started to occur, I assume from day 1 that i received my new phone. The music feels "flat". Now the gotcha: Using the 6s from my wife, and the music is plentyfull again. Got this issue when connected to my car radio (bluetooth), also when using monitors at home (wired). Again, issue is gone when using the 6s in both places... if you ask me, its hardware related...

Are these communities monitored by someone at Apple?

Not for technical issues; we are all just fellow Apple users here.

If you have an issue, report it here:

Feedback - iPhone - Apple

I'm having the exact same issue. Also with my bmw 3 series 2017 model. I hope they come up with a solution for this issue. It's extremely annoying.

agreed, seems like it is parter in three steps of quality. Im degrading iOS until it is fixed

Linking to the thread in the spotify community, which has more info on the issue.(in case any developers arrive)Bad Bluetooth sound quality iOS 12 - The Spotify Community

I'm having the exact same issue. Also with my C class W205 2016 year model. I hope they come up with a solution for this issue. It's extremely annoying.

Turning off the wifi has resolved this issue for you?