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unable to switch on my iPod Nano

I tried all the directives and it tells me your iPad couldn't restore because it cannot be found. I have been using this iPod until it got missing about a year ago. I just found it in my suite case and all attempts to restore it have proofed futile.


I need help.

Posted on Sep 29, 2018 9:59 AM

Reply
1 reply

Sep 30, 2018 1:01 PM in response to amohkarikari

Hi amohkarikari,

Thanks for posting in Apple Support Communities. From your post, I see you've been trying to restore your iPod.

To clarify, are you seeing an error stating that "the requested resource could not be found" or anything to that effect? If so, the steps in the article Get help with iOS update and restore errors will be a great place to start.

Check for outdated or modified software

If you see error 1015 or a message that "the required resource can't be found," your device might have unauthorized iOS modifications (jailbreaking). Or you might be trying to install an earlier version of iOS (downgrading).

To restore your device to the latest version of iOS, use recovery mode.

If you still see an error, contact Apple Support.


You might also want to try a restore using recovery mode even if the information above doesn't apply. Recovery mode is a great way to proceed If you can't update or restore your iPhone, iPad, or iPod touch .

Put your device in recovery mode and set it up again

  1. Make sure that you're using the latest version of iTunes.
  2. If iTunes is already open, close it. Connect your device to your computer and open iTunes. If you don't have a computer, borrow one from a friend or go to an Apple Retail Store or Apple Authorized Service Provider for help.
  3. While your device is connected, force restart it with these steps, but don't release the buttons when you see the Apple logo, wait until the connect to iTunes screen appears:
    • On iPhone 8 and later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the connect to iTunes screen.
    • On an iPhone 7 or iPhone 7 Plus: Press and hold the Side and Volume Down buttons at the same time. Keep holding them until you see connect to iTunes screen.
    • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the connect to iTunes screen.
      User uploaded file
  4. When you see the option to Restore or Update, choose Update. iTunes will try to reinstall iOS without erasing your data. Wait while iTunes downloads the software for your device. If the download takes more than 15 minutes and your device exits the connect to iTunes screen, let the download finish, then repeat step 3.
    User uploaded file
  5. After the Update or Restore completes, set up your device.


I hope this helps so you can restore your iPod.

Kindest regards.

unable to switch on my iPod Nano

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