How do I upgrade from Mac OS X Yosemite 10.10.5 to OS X El Capitan 10.11.4?

I would like to accept the iOS 12 upgrade to my iPhone that the iTunes app on my MacBook Pro keeps reminding me about. But when I click on the Download and Update button, I receive an error message telling me that I need to upgrade my system (OS X Yosemite 10.10.5) to OS X El Capitan 10.11.4. But when I try to download El Capitan from the App Store, I get the following error message: We could not complete your purchase. This version of OS X 10.11 cannot be installed on this computer.


Any ideas on how I can upgrade from OS X 10.10.5 to 10.11.4 on my MacBook Pro?


Wayne

MacBook Pro with Retina display, OS X Yosemite (10.10.5)

Posted on Sep 29, 2018 1:42 PM

Reply

Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I upgrade from Mac OS X Yosemite 10.10.5 to OS X El Capitan 10.11.4?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.