Mojave time machine back up failing

Since installing 10.14 have not been able to complete a full backup using time machine to external drive. All disks check out on disk utility first aid both under OS and stand alone utility under recovery. Have erased and reformatted the external drive. Still no success. Backup begins and runs up to about 80GB ok, then fails. Restart by "back up now" continues for about 500MB and then fails again. My full backup is about 900GB so I am running unprotected.

I believe this is a Mojave problem, not a drive problem.

Any ideas?

Mac mini, macOS Mojave (10.14), Samsung display

Posted on Sep 30, 2018 12:07 AM

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Question marked as Top-ranking reply

Posted on Oct 6, 2018 12:01 PM

Hi guys,

I'm the developer of this application.


I apologize for the inconvenience you could have with the issue.

We have prepared the application update with the bug fix and sent it to App Store. Now App Cleaner v.6.2 update is being reviewed by Apple. I hope Apple will approve and release the update to App Store in a few days.

Since update v.6.2 is released and launched the folders will be removed, the issue will disappear.


Now, there is a simple way to bypass the issue - just add the folder

"~/Library/Containers/com.nektony.App-Cleaner"

to Time Machine exclude list.


The detailed guide how to exclude the folder from backups that is available on our website

https://nektony.com/mac-app-cleaner/troubleshooting


Regards,

Serge

330 replies

Mar 14, 2019 12:28 PM in response to LD150

I also have a 1TB main hard drive (iMac 27"), but I now only have 70 Gb "free" and THAT is with almost no photos on it (and 70 Gb is about what is necessary for it to run halfway decent). I do not even use the Photos App, because it eats storage! I do not even have any heavy games! Nor do I store music files on my main hard drive. But I do have "heavy" apps such as photoshopping, music editing, and genealogy. I don't bother to back up any minor apps that I can easily download again... just the ones that can't be replaced. Thus, my SUPER DUPER backup hard drive is also 1TB. All valuable stuff (photos, music, genealogy records, etc.) is continually put on separate drives TWICE, some even THRICE. [I've learned from two computer crashes!] So, for me Time Machine isn't even necessary, even if it did work. It would be "convenient" if Time Machine could backup all this "stuff" onto a separate hard drive, but it can't and it won't. Anyway, I would need at least a very fast 6TB drive to do it. And there ain't no such thing -- at least not that I can afford.

Mar 16, 2019 8:49 AM in response to jlett87

Not easy to tell which of my replies you are commenting on (Yes and I don't know how to do those clever quote boxes either)

Anyhoo,

I don't know what the official guide is but a TM of twice the volume of what is being backed up should allow for the full drive plus a heck of a lot of incrementals. Once TM is full it will drop the oldest incrementals off the end of the stack and keep going.

It is why my 1TB drive with 600GB used and a 2TB Time Machine drive has been backing up for about three years and not quite full yet.

If your Mac is very full, and not even any Photos, you need to check just what is being saved in the main drive.

From the Apple icon top left hit About This Mac

Storage

Then Manage

Then look at the files in each category in the side panel, and sorting the list by size by tapping (twice?) on the size column header.

Go for the biggest!



Apr 20, 2019 2:47 PM in response to namuang26

Hello, I use a MacBook Pro (Retina, 13-inch,Early 2015), doing double backups on two Maxtor external drives at regular(ish) intervals with Time Machine.


I had the same problem after updating to Mojave about 10 days ago. Now, having just further updated the system to Mojave 10.14.4, I tried backing up again, but again the backup got stuck and would not complete.


In the meantime I remembered having problems with excessively slow backups some years ago, and getting around that by temporarily (just for the time of the backup) disabling my security software (in my case Sophos version 2.1.0). Eventually the matter got fixed and I did not need to do that anymore. However, in this case I thought I'd try the same strategy again: perhaps, as before, there was some incompatibility between the update and the security software, so temporarily disabling the latter may allow me to do a complete backup. Well it seemed to work!


I've just completed my first post-Mojave backup on one of my two usual drives. It took a bit over one hour (not surprising as it was a big, ‘system update’ backup), but it progressed steadily and finished in the normal manner without getting stuck. Apple and / or Sophos (and other security software brands?) perhaps need to be aware of this in order to fix the matter. In the meantime I hope this tip may be of use to someone.


BTW I do not think temporarily disabling the security software puts one at risk, provided nothing 'risky' is being done during the security suspension spell. If anyone knows differently, I'd be interested to know.


Regards, Bea



Mar 13, 2019 1:30 PM in response to namuang26

I was about to start changing my HD to an SSD and use TM to do it, however when I looked into the TM it showed I only had 62gb left and this is a 2TB TM. Im thinking about clearing everything out of it and starting over, a fresh OS and Mojive updated version and I hope to do this from the CLOUD or should I put the OS on an external SSD to install ? Plz tell me your thoughts! MY Email is jlett87@aol.com not what’s above.

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Mojave time machine back up failing

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