Incorrect Verification Code PLEASE HELP

I've been trying to log into my icloud account but I'm unable to since i moved countries so I no longer have access to my old phone number, so I tried the two-factor authentication and I receive the code but it says that it's incorrect! I really need to restore a backup from this account I have lots of stuff for uni that I can't access.

Please any help would be really appreciated!

iPhone 7, iOS 12

Posted on Sep 30, 2018 9:06 AM

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5 replies

Sep 30, 2018 10:27 AM in response to claireghantous

Are you seeing the box to enter the code? Are you using the correct Apple ID/password?


there is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If the initial contact can’t help you, ask them to have someone who can help contact you.


Apple Support using Twitter



Or fill out and submit this form.
The form is for iTunes, but it will get passed to the ID Support section.


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Incorrect Verification Code PLEASE HELP

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