You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When I try to text my son, my daughter gets it and vice versa, but I cannot text both in a message

just the other day, my iPhone X started merging text messages from my son and daughter in the same thread. If i specifically choose one from contacts, it goes to the other. I have checked settings and they have checked messaging settings. I have cleared messages and restarted conversations but still have the same problem. I cannot seem to get the phone to recognize them as separate people again and cannot find any problems like this. User uploaded fileUser uploaded file

Posted on Sep 30, 2018 7:56 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2018 11:36 AM

Thanks for the reply. I have located an article that supports my problem and the fact that separating their Apple ID does not unmerge the contacts once Apple has associated them as the same. I dislike updates and iOs12.


https://mashable.com/article/apple-ios-12-merged-messages-wrong-contacts/?europe =true#AiOkmtyibOq9


I hope Apple has a solution.

7 replies
Question marked as Top-ranking reply

Oct 1, 2018 11:36 AM in response to Dogcow-Moof

Thanks for the reply. I have located an article that supports my problem and the fact that separating their Apple ID does not unmerge the contacts once Apple has associated them as the same. I dislike updates and iOs12.


https://mashable.com/article/apple-ios-12-merged-messages-wrong-contacts/?europe =true#AiOkmtyibOq9


I hope Apple has a solution.

When I try to text my son, my daughter gets it and vice versa, but I cannot text both in a message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.