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Level 1

31 points

AirPort Disk: Connection failed error message+

Have my network set-up with no issues, except that my AirPort Disk keeps disconnecting on a daily basis and when I try to reconnect I get a connection failed error message. I've checked password, etc. Reconfigured it different ways, still this is a daily occurence.

I have three Macs on my network and I can't reconnect with any of them when this happens-same error message. I have the Airport Disk Utility installed on all three. Sometimes a restart will fix it, sometimes not.

Am still trying to figure out what causes the AirPort disk to disconnect to begin with...perhaps the computer going into sleep mode?

Any help would be greatly appreciated!

15.4", 2.16 MacBook Pro Intel Core Duo 2, Mac OS X (10.4.3), 2 GB RAM

Posted on Feb 15, 2007 9:14 AM

26 replies

wbatzer

Level 1

0 points

Feb 25, 2007 8:37 AM in response to Susan Dennis

I also got a fix to the same problem by setting Bonjour on--thanks!

Susan Dennis Author

Level 1

31 points

Feb 25, 2007 8:42 AM in response to Susan Dennis

I unchecked the Bonjour option yesterday just to see if it would go back to disconnecting the AirDisk...so far, so good-still connected. I'll report back in a few days.

Eamonw

Level 1

12 points

Feb 28, 2007 3:52 PM in response to Susan Dennis

Well, the USB port on my new Airport Extreme went out completely yesterday. Neither USB device would work on the port (250 GB HDD, HP Printer). I was hoping that the original symptom was the manifestation of an intermittent problem that went solid with the USB port going out but within the first day of operation on the new Airport Extreme the same problem of dropping the shared HDD reoccurred. BTW, in talking with Applecare they did not acknowIedge that there was a pervasive problem with the USB/HDD. I just thought I'd let you folks know.

Susan Dennis Author

Level 1

31 points

Feb 28, 2007 6:58 PM in response to Susan Dennis

Just a follow-up: Afer unchecking the Bonjour option, it lost the connection the next day...re-enabled it, and all is well so far again.

Feb 28, 2007 7:10 PM in response to Susan Dennis

All was working well until today. I have two USB disks daisy chained together. Using the airport disk software it will load the second device but not the first. If I use SMB or AFP it works fine. The issue disk also works fine attached to a Mac. I think the trouble is with the Airport Disk software.

nelsdvn

Level 1

4 points

Mar 1, 2007 1:27 PM in response to Cobra 618

Well this worked for 4 days. My equipment has gone back to the old behavior and the disk is unavailable. Same error codes as before. My solution is to give up. I have moved the disk back to the Mac Mini that I use as a HTPC. Too bad Apple, it was a good idea.

Mar 2, 2007 12:29 AM in response to nelsdvn

Hi,

I am experiencing the same problem as most of you. Funny thing is that the airport disc I have connected will always be available with the iMac G4 20 inch FP but on my Intel 24inch iMac it regularly drops connection.

I had a similiar problem with a Maxtor extrenal disk which went to sleep and after that could not get back "online" and crashed the finder.

A simple possible solution might be the following:
Go to system preferences under energy saver and uncheck the small box "...put hard disk to sleep...". That helped with my external hard drive and I wonder whether that would also solve the airdisk issue. I have now restarted my AEBS N and connected the maxtor disk. Now I shall monitor whther it will drop it again....

Shall keep you updated about the result.

regards

Ralf

bannonto

Level 1

15 points

Mar 2, 2007 11:02 AM in response to Susan Dennis

I have a similar problem. If I shut my laptop down, I will get this message when turning it back on.

Funny thing is, as soon as I turn on iTunes, (library is found on airdisk) my airdisk is now available.

Mar 2, 2007 3:55 PM in response to Ralf Sundmaeker

Hi,

one day one and so far no drop out. All my 3 Macs (iMac 24", iMac G4 20" and Powerbook) can use the air disk and non of them had any problem.

Even when I put the Mac to sleep and activate them again, immediatley the Macs log into my AP wireless network and the airdisk is available.

Have a nice weekend.

Regards
Ralf

Mac OS X (10.4.8)

Mar 26, 2007 10:16 AM in response to Susan Dennis

Hello,
I have this problem also. My advertise is set to on, and my air disk will stay mounted for a few days, but then suddenly on one day I'll get the reconnect dialog, and no credentials will make it happy. Even the correct ones.
Those who pointed out that changing the state of the checkbox for advertise using Bonjour.... I believe changing the state of the check will require an airport restart to update. I believe that the restart is clearing your problem. I believe a restart will work in my case also. But I don't think I should need to periodically restart my airport to keep my disks working.
Thanks,
John Schank

Zavadil

Level 1

0 points

Mar 28, 2007 9:28 AM in response to Susan Dennis

i'm having the same problem. checked the bonjour box and it worked for two days. This morning, back to the same problem. The only way to correct it appears to be a reboot of the airport...not cool....

a little help apple?

AirPort Disk: Connection failed error message+