I bought a new iPhone XS from the Apple store. When I went to the Verizon website I have to check to see if the phone was compatible with their system. Surprisingly it is not. I was planning on using Verizon while in Florida so no idea what the problem is with Verizon or the iPhone. Anyone else run into this?
MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.2), Time Capsule 3TB model
OK I think I finally have this resolved... I went to the Verizon site again. Typed in the number and said it was not compatible. Got ahold of support on Verizon and the first person said the phone was not compatible.... probably just did the same thing I did to check. Then she put me through to a higher up support guy. And he said the phone was compatible. So it appears there is something wrong with the location on the Verizon website where you type in the IMEI number.....
Phil0124 -- I'm not sure what the problem might be but note that with the iPhone Xs (unlike the iPhone 7 through X models) there are no GSM only phones. All iPhone Xs sold in the U.S. support both GSM and CDMA. See the Cellular and Wireless section of iPhone XS - Technical Specifications - Apple
FoxFifth wrote:
Phil0124 -- I'm not sure what the problem might be but note that with the iPhone Xs (unlike the iPhone 7 through X models) there are no GSM only phones. All iPhone Xs sold in the U.S. support both GSM and CDMA. See the Cellular and Wireless section of iPhone XS - Technical Specifications - Apple
Ahh, did not realize that. Thanks for the heads up.
In that case, then its likely a particular issue with Verizon, I guess. Not sure what else it could be then.
Did you specify you were going to use Verizon when buying the iPhone?
If you asked for a sim free unlocked iPhone, then those are generally not compatible with Verizon, as they are GSM only.
You needed to have requested a Verizon compatible iPhone specifically, and it would come with a Verizon sim pre-installed.
No I didn't specify the phone would be used with Verizon since we live in Canada and Verizon is not in Canada. Was also purchased at an Apple store in London, Ontario. I had planned on using Verizon during the 4 months we are in Florida. All I was told was that all the Apple phones came unlocked.
On the tech page Verizon is listed as one of the carriers.... whatever that means. Does that mean the phone would be locked to Verizon? Locking phones has been stopped in Canada. It certainly appears from the specs that the phone should work fine.
Once we get to Florida my wife is going to get a Verizon SIM card and pay as you go. Once she is up and running we will switch the SIM card to my phone to see if it works. She has an 8+ and has already used Verizon last year.
iPhone XS on Verizon
