Apple Media Services Terms and Conditions have changed. Message appears when attempting to download updates from app store. Clicking OK results in blank page. Experienced for over 2 weeks on 2 different MACs.
Mac mini, macOS High Sierra (10.13.6), Apple Media Services Terms and Cond
I stumbled upon an apparent solution to my problem that may work for others. If you go to the app store and click on one of the Mohave OS update ads, the next page will list "app license agreement" on the right hand column menu. Click on that, scroll to the page end, click "done" and hope that it works. I suspect the connection is that the MacOS High Sierra updates I was trying to download were related to new features in Mohave. Anyway, it worked for me. Apple really needs to get it together.
I stumbled upon an apparent solution to my problem that may work for others. If you go to the app store and click on one of the Mohave OS update ads, the next page will list "app license agreement" on the right hand column menu. Click on that, scroll to the page end, click "done" and hope that it works. I suspect the connection is that the MacOS High Sierra updates I was trying to download were related to new features in Mohave. Anyway, it worked for me. Apple really needs to get it together.
I am having the same problem on my iPhone 6, have tried all of these suggestions, multiple times, and am still having the problem. Apple Support has been unhelpful.
Hello,
This is what I found from another persons answer and it worked for me... maybe you can try that.
Greetings HaileyS13, Thanks for visiting the Apple Support Communities! I understand you're unable to download apps from the App Store, as you're receiving a prompt to read and accept the terms and conditions for Apple Media Services. Further, you're receiving this alert in a loop after you select to continue with reading the terms and conditions.
I suggest the following troubleshooting steps to help with this behavior:
Use your iTunes app on the Mac to view your account details. In the iTunes Store use the Account link in the Quick Links on the right side.before showing your the details, you should be presented with any new Terms to which you must agree.
ASC - Late 2012 Mac mini, macOS 10.14; Watch, series 3 cellular, watchOS 5; iPad Air 2 & iPhone 8+, iOS 12; TV 4th Gen, tvOS 12; Airport Express w/ Airplay 2
Apple Media Services Terms and Condition have changed. Message appears when attempting to download updates from app store. Clicking OK results in no response.
