Confirm that iPhone 8 a1863 works with AT&T?

I purchased an iPhone 8 (a1863) off of eBay. It was described as brand new and unlocked, but when I attempted to insert an AT&T SIM card, I received the following message:


SIM not valid

The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.


Am I receiving this message because the phone isn't actually unlocked, or because it's an a1863, which is not actually compatible with AT&T?


This chart (iPhone - View countries with supported LTE networks - Apple) seems to indicate that the a1863 will not work on AT&T, but https://www.whistleout.com/CellPhones/Guides/Will-my-iPhone-8-8Plus-work-on-anot her-carrier and https://swappa.com/blog/unlocked-iphone-8-compatibility-guide/ seem to indicate that the a1863 should work on any network.


Does anyone have an a1863 that is confirmed to work on AT&T? Thanks!

iPhone 8, iOS 11

Posted on Oct 3, 2018 9:28 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2018 11:12 AM

It is. My understanding was that the A1863 will work on both networks and the A1905 will not work on Verizon/Sprint. If you purchase the phone from AT&T you get an A1905. Also my understanding it that if you buy a new iPhone 8 "Buy without a carrier. Activate with any carrier" today from Buy iPhone 8 and iPhone 8 Plus - Apple you will get an A1863.


Note that the error message you posted in your original post specifies that it is not a hardware issue.

Similar questions

5 replies
Question marked as Top-ranking reply

Oct 3, 2018 11:12 AM in response to twowheelsforever

It is. My understanding was that the A1863 will work on both networks and the A1905 will not work on Verizon/Sprint. If you purchase the phone from AT&T you get an A1905. Also my understanding it that if you buy a new iPhone 8 "Buy without a carrier. Activate with any carrier" today from Buy iPhone 8 and iPhone 8 Plus - Apple you will get an A1863.


Note that the error message you posted in your original post specifies that it is not a hardware issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Confirm that iPhone 8 a1863 works with AT&T?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.