iPhone XS Max Speaker(in the earpiece) issue

I recently bought iPhone XS Max 64gb silver variant, the front speaker near the earpiece stops working after some use. The earpiece works absolutely fine while making and receiving calls, but while playing any media file, only the bottom speaker works not the top one. This issue is now constantly arising on both my iPhones XS Max variants,

to rectify the issue, I have to restart the iPhone every time to make the top speaker work , until it gets back to dead.


Pls help.

iPhone XS Max, iOS 12

Posted on Oct 4, 2018 12:33 AM

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Posted on Nov 2, 2018 6:05 AM

I had a good chat for about 40 mins with the apple senior advisor, then made him talk with the local apple authorised service centre employee, upon agreeing , they both confirmed that Apple is well aware of this issue as they have read on the forum about this issue, He told me to do not go for device replacement or restore as it is a software issue. In the meantime just restart the device till Apple launches a fix in the next iOS update. I was also informed by him that is there is an issue with the entire batch, then apple will come up with a replacement program so as to rectify this issue.

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iPhone XS Max Speaker(in the earpiece) issue

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