"Can't download episodes from feed"

Hi,
my rss feed http://www.chosesasavoir.com/sante/rss/rss.xml is rejected when I try to validate it in iTunes Connect.

It says "Can't download episodes from feed".


Even though my feed is validated by https://podba.se/validate/


Do you have any idea of what's wrong with my feed?


Thanks for your help!


Louis

Posted on Oct 4, 2018 2:51 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2018 4:56 AM

I can't see anything wrong. Your top episode's media file plays OK in a browser, and the feed works and the episode plays when subscribing in iTunes.


It's possible that your server is not responding to requests specifically from Podcasts Connect - I've seen suggestions in the past that this is possible, but no hard evidence: you could ask the people running your server to check this. Otherwise it may be a glitch on Podcasts Connect - that's not unknown. You could try contacting Podcasts Support - tell them I've checked the media and it seems to be OK. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

2 replies
Question marked as Top-ranking reply

Oct 4, 2018 4:56 AM in response to Louis -

I can't see anything wrong. Your top episode's media file plays OK in a browser, and the feed works and the episode plays when subscribing in iTunes.


It's possible that your server is not responding to requests specifically from Podcasts Connect - I've seen suggestions in the past that this is possible, but no hard evidence: you could ask the people running your server to check this. Otherwise it may be a glitch on Podcasts Connect - that's not unknown. You could try contacting Podcasts Support - tell them I've checked the media and it seems to be OK. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.

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"Can't download episodes from feed"

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