My Facebook app only works with WiFi not 4g

On my iPhone 7 the last 5 days my Facebook and Twitter apps do not work when I am using 4g but it does when using WiFi. I have loads of data and my apps have been activated when using data!

Posted on Oct 4, 2018 2:19 PM

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Posted on Oct 5, 2018 4:23 PM

Silly question; but have you checked the settings for Mobile Data to ensure you have these apps enabled and allowed?

Can you disable them and re-enable them too?

I guess your data works for other apps; just not these?

Can you get to Facebook via the browser, I wonder if you have a restriction in place by the carrier and this would show up in safari

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Oct 5, 2018 4:23 PM in response to Barnsy70

Silly question; but have you checked the settings for Mobile Data to ensure you have these apps enabled and allowed?

Can you disable them and re-enable them too?

I guess your data works for other apps; just not these?

Can you get to Facebook via the browser, I wonder if you have a restriction in place by the carrier and this would show up in safari

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Oct 5, 2018 3:41 PM in response to Barnsy70

Hello Barsny70.

Welcome to Apple Support Communities.

If I'm understanding correctly, you are having some trouble connecting to data while on a cellular connection. I will be glad to assist.

Try the steps in the following article to see if it helps: If you see No Service or Searching on your iPhone or iPad

Cheers.

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My Facebook app only works with WiFi not 4g

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