Mojave volume keys dysfunction

After updating to Mojave, depending what I'm doing pressing volume keys either shows web page info, signs me out or other weird functions.

PRAM etc. resetted several times to no avail. Please advise.

Macbook Air (11-inch mid 2012) 8GB 2 GHz Intel Core i7

MacBook Air, macOS Mojave (10.14), 11-inch mid 2012 8GB 2 GHz i7

Posted on Oct 7, 2018 9:18 AM

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6 replies

Oct 9, 2018 8:24 AM in response to Baggot

If you press the fn + F10, fn + F11, fn + F12 keys can you change the volume settings on your Air?


If this is the case, you may want to visit System Preferences : Keyboard : Keyboard tab, and deselect that last check box. That will allow you to directly use the keyboard volume functions as etched into those preceding function keys.


If these paragraphs do not resolve the issue, then are you using a keyboard remapping tool, or custom keyboard layout?

Oct 8, 2018 2:58 PM in response to Baggot

Hello Baggot,

I understand that you are having an issue with your volume keys not working as expected. I use my device all the time, and I know how important it is to have it working correctly, and I'm here to help.


Here is a resource that can assist you:

Change the behavior of function keys on your Mac

If you are still having issues after reviewing the link please let me know. Also, specifically what app or system you are in when this occurs?

Have a great day!

Oct 9, 2018 8:14 AM in response to Joseph_S.

Unfortunately the suggestion above doesn't change my situation. All the other function keys work as intended but none of the volume keys do. I CAN change volume from the menu bar icon.

Key behavior varies a bit but most often they just force sign out, no matter what programs I'm running at the moment. If I have Firefox browser open, volume increase key + fn key shows Firefox developer tools.

Oct 11, 2018 9:26 AM in response to VikingOSX

Update: re-installed Mojave, the problems persists with a further complication: now when I try to adjust the volume from the menu bar icon, I'm signed out, i.e. the same as when using F10-F12 keys. Keyboards is in its original unaltered state, all other F-keys work fine as before; screen brightness, keyboard illumination etc.

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Mojave volume keys dysfunction

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