Siri doesn't understand me even though she does?

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Level 2

257 points

Siri doesn't understand me even though she does?

I have a Series 3 Apple Watch running watchOS 5.0.1 paired to an iPhone Xs Max running iOS 12. I have a HomeKit scene where if I say, "good night", Siri turns off all the lights and locks the doors. It works 99% of the time. However, I'll occasionally get this:

Clearly, she knew I said "good night" otherwise it wouldn't be transcribed as such. Yet, she then replies with a message saying she didn't understand it. Then if I say, "good night" again, she'll run the scene. Is this a glitch I can somehow avoid? What am I missing?

Watch Series 3 (GPS + Cell) (SS) 42mm, watchOS 5.0.1, null

Posted on Oct 7, 2018 5:55 PM

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Answer 1

Oct 9, 2018 6:44 AM in response to mrbofus

Hello mrbofus,

Thank you for using Apple Support Communities!

I understand from your post that there are times when Siri hears you but doesn't complete the command sequence for your HomeKit. If this issue increases over time, you may want to use the steps from the following article as they relate directly with Siri and what to do if Siri does not hear you correctly.

If Siri or "Hey Siri" isn't working - Apple Support

Best Regards.

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Answer 2

mrbofus Author

Level 2

257 points

Oct 9, 2018 11:28 AM in response to CarlosP1228

I am not sure if you read my post, but that is not the issue. The issue is that she clearly heard what I said, since the watch transcribed exactly what I said. But despite understanding what I said, and displaying what I said, she says I need to say it again. If she knows what I said, why is she asking me to say it again?

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Siri doesn't understand me even though she does?

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