Amazon prime disappeared from Apple TV generation 3

Three days ago, amazon prime disappeared from the offerings on my Apple TV generation 3. I've rebooted Apple TV without success. Anyone have any ideas on how to restore? Thanks. JW

Apple TV

Posted on Oct 7, 2018 7:39 PM

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Phil0124

Level 10

217,418 points

Posted on Oct 7, 2018 7:46 PM

Try going to Settings->Main Menu and make sure its not hidden. Its under Prime, rather than Amazon.

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3 replies

Top-ranking reply

Phil0124

Level 10

217,418 points

Oct 7, 2018 7:46 PM in response to jwcarey

Try going to Settings->Main Menu and make sure its not hidden. Its under Prime, rather than Amazon.

jwcarey Author

Level 1

8 points

Oct 7, 2018 8:32 PM in response to Phil0124

Awesome! I was looking under Amazon and didn't see Prime Video. I don't know why or how it changed status to "hidden", but thanks so much for the help!

Phil0124

Level 10

217,418 points

Oct 8, 2018 6:51 AM in response to jwcarey

You're welcome, glad it worked.

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Amazon prime disappeared from Apple TV generation 3