Finder / Search Not Bringing Up .psd Files

Question

Level 1

8 points

Finder / Search Not Bringing Up .psd Files

Hello.

Recently Finder has stopped showing search results for my Adobe .PSD & . EPS files.

This seems to have started recently, my hardware has remained constant for several years, and the only upgrade done was updating to High Sierra from a previous version of OSX. This search issue had been working fine just after the update. Not sure if an automatic patch is the cause of this problem.

All my files are stored on a Drobo device connected directly to the machine via Firewire.

What steps can I take to get my Finder searches to once again start showing my .PSD and .EPS files.

Thank you.

Mac Pro, macOS High Sierra (10.13.6)

Posted on Oct 8, 2018 8:55 AM

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Answer 1

CZ_Gil Author

Level 1

8 points

Oct 8, 2018 9:40 AM in response to VikingOSX

Thank you for the assistance however none of those options have helped. I actually came upon these and tried them before making my post.

See screenshots attached:

Here are my Spotlight prefs.

Here are my Finder prefs.

Here are some search results.

And finally here is the Image/.PSD that I found manually and know where it is. 13th down from the top.

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Answer 2

dialabrain

Level 10

122,645 points

Oct 8, 2018 10:04 AM in response to CZ_Gil

You could try re-indexing the drive by adding it to System Preferences > Spotlight > Privacy then removing it again. But it could be a firmware incompatibility with the latest update to High Sierra.

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Answer 3

CZ_Gil Author

Level 1

8 points

Oct 8, 2018 10:54 AM in response to dialabrain

Update: Problem solved.

I ran the full gamut of options.
- Updated Drobo Firmware

- Updated Drobo Dashboard

- Added, the removed the Drobo to Privacy List Under the Spotlight settings

- A Few reboots later and voila...its working again.

Albeit the search hung for a long time before results started showing up, but they showed up.

Thank you for the help.

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Answer 4

Oct 8, 2018 9:55 AM in response to CZ_Gil

Ensure that in System Preferences : Spotlight : Search Results, that you have at least Documents, Images, and Other selected. I have all of the categories selected.

Set your Finder preferences General to New Finder windows show: Your short username with house icon. Set the Finder Preferences Advanced to When performing a search: Search the Current Folder.

From Spotlight or a normal Finder window search panel, the following will find all .psd or .eps:

kind:image +.psd OR kind:document +.eps

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Answer 5

CZ_Gil Author

Level 1

8 points

Oct 8, 2018 9:55 AM in response to dialabrain

I leaning in that direction too.

As I mentioned though, my hardware hasnt changed in several years.

Drives on the Drobo seem healthy.

Can it be the Index perhaps?

I dont know exactly how the Drobo works other than it partitions your data in such a way to keep them from being useless or unrecoverable in one drive fails.

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