iMac running slow, safari crashing

Question

Level 1

4 points

iMac running slow, safari crashing

Hi Community

My iMac is running very slow and safari is often crashing. I'm a novice as to where to start to fix these things and last time I tried I lost my iTunes library.

Is anyone able to offer some suggestions on what might be wrong with my iMac? we're running macOS High Sierra 10.13.6, computer is about 3 years old. I run virtue box so we can use MYOB Account Right through a windows system. I paid for a computer guy come and look at the only thing he could suggest is that it might have a hard-drive fault, he said that you can't really fix an iMac hard drive and it's best to buy a new iMac which I don't know how to tell if that is correct or not. I ran an Etre report as below.

Thanks in advance

Bree

EtreCheck version: 5.0.4 (5A015)

Report generated: 2018-10-09 12:19:16

Download EtreCheck from https://etrecheck.com

Runtime: 9:56

Performance: Below Average

Problem: Computer is too slow

Major Issues:

Anything that appears on this list needs immediate attention.

Unsigned files- There are unsigned software files installed that could be adware and should be reviewed.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Heavy RAM usage- This machine is using a large amount of RAM.

Out of RAM- This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system.

Clean up- There are orphan files that could be removed.

System modifications- There are a large number of system modifications running in the background.

Low performance- EtreCheck report took over 5 minutes to run. This is unusual.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.

Hardware Information:

iMac (27-inch, Late 2013)

iMac Model: iMac14,2

1 3.2 GHz Intel Core i5 (i5-4570) CPU: 4-core

8 GB RAM - Upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1600 ok

BANK 1/DIMM0 - 4 GB DDR3 1600 ok

BANK 0/DIMM1 - Empty

BANK 1/DIMM1 - Empty

Video Information:

NVIDIA GeForce GT 755M - VRAM: 1024 MB

iMac 2560 x 1440

Drives:

disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical - 7200 RPM)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB (457.01 GB used)

disk0s3 - Recovery HD [Recovery] 650 MB

disk1 - Seagate Expansion 1.00 TB

External USB 5 Gbit/s USB

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 - T******************s (Mac OS Extended (Case-sensitive, Journaled)) 999.86 GB (824.73 GB used)

disk2 - WD Elements 25A1 2.00 TB

External USB 5 Gbit/s USB

disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk2s2 - W*********s 2.00 TB (76.94 GB used)

Mounted Volumes:

disk0s2 - Macintosh HD 999.35 GB (542.08 GB free)

Journaled HFS+

Mount point: /

disk1s2 - T******************s 999.86 GB (175.13 GB free)

Mac OS Extended (Case-sensitive, Journaled)

Mount point: /Volumes/T******************s

disk2s2 - W*********s 2.00 TB (1.92 TB free)

Mount point: /Volumes/W*********s

Network:

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

Interface en0: Ethernet

Interface SAMSUNG_MDM: SAMSUNG Modem

Interface en6: iPad

Interface en5: iPhone

System Software:

macOS High Sierra 10.13.6 (17G65)

Time since boot: About 18 days

Security:

System	Status
Gatekeeper	Enabled
System Integrity Protection	Enabled

Unsigned Files:

Launchd: /Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

Executable: /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true