Ordering photo book

Trying to order 2 photo books on Apple Photo, but it now says I need to 'upgrade photo', but doesn't explain how. I have made and ordered books without a problem in the past. Please help.User uploaded file

iMac, OS X, but unsure of which one

Posted on Oct 8, 2018 9:16 PM

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Posted on Oct 15, 2018 2:39 AM

System upgrade to macOS Sierra successful.

macOS Sierra is macOS 10.12. It does not yet support the project extensions. You need to go to all the way to macOS 10.13 High Sierra or macOS 10.14 Mojave.

Here is a link to the Mojave upgrade: macOS Mojave - Apple

12 replies

Oct 15, 2018 1:37 AM in response to Metcalf

The system requirements for Mojave are here.

https://www.apple.com/uk/macos/how-to-upgrade/#hardware-requirements

The Mac needs to have a Metal-capable graphics processors (GPUs).



General Requirements


  • OS X 10.8 or later
  • 2GB of memory
  • 12.5GB of available storage
    (OS X El Capitan 10.11.5 or later)*
  • Some features require an Apple ID; terms apply.
  • Some features require a compatible Internet service provider; fees may apply.



Mac Hardware Requirements


For details about your Mac model, click the Apple icon at the top left of your screen and choose About This Mac. These Mac models are compatible with macOS Mojave:

  • MacBook (Early 2015 or newer)
  • MacBook Air (Mid 2012 or newer)
  • MacBook Pro (Mid 2012 or newer)
  • Mac mini (Late 2012 or newer)
  • iMac (Late 2012 or newer)
  • iMac Pro (2017)
  • Mac Pro (Late 2013; Mid 2010 and Mid 2012 models with recommended Metal-capable graphics cards)

Oct 9, 2018 9:01 PM in response to Metcalf

The error message is misleading.

Apple does no longer accept orders for printing books or calendars or cards. The last orders should have been submitted by September 30.

You can now only order books in Photos using third-party project extensions. See: Old Toad: Post 9/30/2018 Printing Options for Photos

But using the project extensions requires to upgrade to Photos 3.0 or 4.0, and that can only been done by upgrading the Mac to High Sierra or Mojave.

To get to a new, major system version macOS 10.13 or macOS 14, you need to download and install a system upgrade. That is not an incremental system update.

The upgrade to macOS 10.13 High Sierra with Photos 3.0 can be downloaded here: Upgrade to macOS High Sierra - Official Apple Support

The upgrade to macOS 10.14 Mojave with Photos 4.0 is available from this site, if your Mac supports it: macOS Mojave - Apple


if you do not want to upgrade your Mac, you can save a PDF preview of your finished book and have it printed by a local store or an online service like Presto Photos (Photo Book Printing, Color Book Printing, and Calendar Printing - PrestoPhoto).

Oct 9, 2018 9:03 PM in response to léonie

Thank you Leonie. Shame and I had the book finished before the 30th, it was just some fine tuning. Yes, having to upgrade to High Sierra, but first the back-up. Now, I have realized with my Seagate back-up drive that this operating system no longer supports Seagate and have to find another application which does. I feel I am so far behind with everything!

Thanks again 😁))

Oct 16, 2018 12:22 AM in response to Metcalf

This is described here: https://help.apple.com/photos/mac/1.2/?lang=en#/pht6e15caf3https://help.apple.com/photos/mac/1.2/?lang=en#/pht6e15caf3


Make a PDF file of a project to review

Click a project under Projects in the sidebar.



Do one of the following:



Press the Option key while you click the Buy button.



Press the Control key while you click in the background of your project, then choose “Save [project] as PDF.”



Enter a name and select a location, then click Save.

    Oct 15, 2018 2:45 AM in response to Metcalf

    The High Sierra page is here - I am not sure about the requirements: https://support.apple.com/macos/high-sierra


    I would ask in the High Sierra forum (https://discussions.apple.com/community/mac_os/high_sierra) for support with upgrading. Our system experts are there. Or if you want to add memory or a different graphics card to your iMac, the users in the iMac forum https://discussions.apple.com/community/desktop_computers/imac_intel

    may be able to help.

    Oct 15, 2018 3:10 AM in response to Metcalf

    I got help from turingtest2 on this. He found this page on the wayback machine with the requirements for High Sierra: https://web.archive.org/web/20180923200326/https://support.apple.com/en-us/HT201 475


    High Sierra requires any of the following Mac models and versions of macOS.* It also requires at least 2GB of memory and 14.3GB of storage space to perform the upgrade. (Upon completion of the upgrade, macOS High Sierra requires about 1.5GB more storage space than macOS Sierra 10.12.6.) To find your model, memory, storage, and version of macOS, choose About This Mac from the Apple () menu.



    • macOS Sierra
    • OS X El Capitan
    • OS X Yosemite
    • OS X Mavericks
    • OS X Mountain Lion


    * The version of macOS that came with your Mac is the earliest version compatible with that Mac.

    This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

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