Usually episodes are uploaded in the middle of the night after the broadcast, and I'll find them in "My TV Shows," but the season 4 finale, "Winner," has not even shown up in the iTunes Store yet. So it doesn't seem to be just me. And it's really difficult to avoid spoilers on the net, so please - can it be addressed soon?
iMac, OS X El Capitan (10.11.6)
It's back up and available for download, as part of the Season Pass. Thanks to everyone for their empathetic responses. Good morning!
Not by anyone on here it can't be, we are just fellow users. You could try contacting the TV company or your country's rights-holder and ask them why they haven't added it.
I was on with Apple chat. After a lot of nonsense, I was left with the option of going to Sony Pictures website to figure out how to contact them. Apple can do nothing. Or rather will do nothing.
It's on Amazon.
Use this link to send feedback on iTunes: Feedback - iTunes - Apple
They don't monitor these forums, but they'll pay attention to feedback. So they say.
I'm not Apple, you know that you're not talking to them on here. And it's the content provider who hasn't made it available
It seems to be uploaded now but it’s requiring an extra $2.99 to buy instead of being free with season pass. Its still screwed up but there is some progress at least.
I have the same issue too and it's not a regional rights issue. I'm in the US. I haven't received my ready to download email from apple and the finale episode doesn't appear on my TV app or iTunes on any of my IOS devices. I'm severely tempted to buy it from Amazon Prime Video - where it IS available - and demand a refund from Apple if they don't get that ep up soon.
It’s happening to me too, and I’m in the U.S. bought season four through iTunes, and every other episode is waiting the morning after. This time when I selected from the watch now Queue, it opens the AMC app and asked me to login - but I don’t have a cable package that includes AMC, that’s why I bought it through iTunes. It’s really screwed up, you think when you pay straight money for a show they’d, you know, make it available. And for the finale no less. Thanks Apple!!
Have you asked the rights-holder why they've put in on amazon and not on iTunes ? They are the ones responsible for its availability.
Should we start pinging them in Twitter? @sony @itunes #bettercallsaul ?
Thank you - I guess what I really wanted to ask is if my fellow users were having the same issue. Is Episode 10 showing up in anyone else's page when you click on the series icon in the iTunes Store? The page stops at #9, from October 1, and Episode 10 aired on AMC last night. I've checked it on a second iTunes user's account as well. It's unusual that an episode isn't added the next day.
I've seen other posts that it is not available in other venues as well. Someone mentioned that other places that would normally have the episode available for users do not have it yet either. One of the other threads here on ASC describe issues and making contact with the company.
Same thing on iPhone and IPad, it just isn’t there. 3:30pm and you’d think they’d have the problem sorted, but with the lack of meaningful feedback access, they may not even know. A trillion dollar company. The love / hate affair with Apple continues.
Rights holder? You mean AMC or the production company? Who exactly do you think could be reached that could sort it out? I purchased the show through iTunes. Standard availability for all shows including AMC’s is next day after air - including the first 9 of the season. Someone just said it’s available now on Amazon video. So do you think it’s just possible that Apple has screwed up??? As in maybe it’s their responsibility to make it available and not mine to play detective and contact behind the scenes digital distribution departments?
BTW I know you are not Apple and that no Apple employee would be caught dead on this forum actually helping someone. “Thanks Apple” was a sort of rhetorical statement. Have a blessed day.
"Better Call Saul" finale missing on iTunes?
