Constant reboots when 2017 iMac Pro sleeps

Anonymous UUID: 602E3C1F-709A-3368-0413-EEF6818FFD2D



Tue Oct 9 20:11:53 2018



*** Panic Report ***

panic(cpu 0 caller 0xffffff7f88eab1a9): "Failed to quiesce supporting devices\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleACPIPlatform/Ap pleACPIPlatform-298.200.10/AppleACPIPlatformPower.cpp:1994

Backtrace (CPU 0), Frame : Return Address

0xffffff91faa03970 : 0xffffff80061aca1d

0xffffff91faa039c0 : 0xffffff80062e6b13

0xffffff91faa03a00 : 0xffffff80062d859a

0xffffff91faa03a70 : 0xffffff8006159ca0

0xffffff91faa03a90 : 0xffffff80061ac437

0xffffff91faa03bb0 : 0xffffff80061ac283

0xffffff91faa03c20 : 0xffffff7f88eab1a9

0xffffff91faa03c80 : 0xffffff7f88eaad76

0xffffff91faa03cd0 : 0xffffff7f88eaf3d5

0xffffff91faa03cf0 : 0xffffff800687b92d

0xffffff91faa03d70 : 0xffffff80068af729

0xffffff91faa03de0 : 0xffffff800683c583

0xffffff91faa03e40 : 0xffffff80068391ec

0xffffff91faa03ea0 : 0xffffff8006835bf3

0xffffff91faa03ef0 : 0xffffff8006835a90

0xffffff91faa03f30 : 0xffffff8006855352

0xffffff91faa03f70 : 0xffffff80068548bc

0xffffff91faa03fa0 : 0xffffff80061590ce

Kernel Extensions in backtrace:

com.apple.driver.AppleACPIPlatform(6.1)[4423FFAE-7525-3F74-9E9D-E87EF1D43627]@0 xffffff7f88e9f000->0xffffff7f88f3afff

dependency: com.apple.iokit.IOACPIFamily(1.4)[8A2C5602-298A-3199-AED0-979018ECBE16]@0xfffff f7f8703e000

dependency: com.apple.iokit.IOPCIFamily(2.9)[2CE7BCB3-0766-3A94-A8D4-29BF3EBAEFBC]@0xffffff 7f86a95000

dependency: com.apple.driver.AppleSMC(3.1.9)[9A019213-59F1-34A2-8353-946F7A728A05]@0xffffff 7f87047000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

18A391



Kernel version:

Darwin Kernel Version 18.0.0: Wed Aug 22 20:13:40 PDT 2018; root:xnu-4903.201.2~1/RELEASE_X86_64

Kernel UUID: DF83AD37-501E-3B4F-B1F0-04F3AC90FE35

Kernel slide: 0x0000000005e00000

Kernel text base: 0xffffff8006000000

__HIB text base: 0xffffff8005f00000

System model name: MacBookPro13,3 (Mac-A5C67F76ED83108C)



System uptime in nanoseconds: 5115835519967

last loaded kext at 248835994398: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8727d000, size 69632)

last unloaded kext at 327383888284: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f89926000, size 40960)

loaded kexts:

com.apple.driver.AudioAUUC 1.70

com.apple.fileutil 1

com.apple.filesystems.autofs 3.0

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.AGPM 110.23.41

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.kext.AMDFramebuffer 2.0.0

com.apple.kext.AMDRadeonX4000 2.0.0

com.apple.driver.AppleHDA 282.10

com.apple.driver.AppleGraphicsDevicePolicy 3.22.18

com.apple.AGDCPluginDisplayMetrics 3.22.9

com.apple.driver.AppleHIDALSService 1

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.8f6

com.apple.driver.AGDCBacklightControl 3.22.9

com.apple.driver.pmtelemetry 1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelSKLGraphics 12.0.0

com.apple.driver.AppleIntelPCHPMC 2.0.1

com.apple.driver.AppleThunderboltIP 3.1.2

com.apple.driver.eficheck 1

com.apple.driver.AppleGFXHDA 100.1.23

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMuxControl 3.22.18

com.apple.driver.AppleEmbeddedOSSupportHost 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.kext.AMD9500Controller 2.0.0

com.apple.driver.AppleIntelSKLGraphicsFramebuffer 12.0.0

com.apple.driver.AppleMCCSControl 1.5.7

com.apple.filesystems.hfs.kext 407.200.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.driver.AppleTopCaseHIDEventDriver 138

com.apple.filesystems.apfs 945.200.129

com.apple.driver.AirPort.BrcmNIC 1400.1.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 190

com.apple.security.TMSafetyNet 8

com.apple.kext.triggers 1.0

com.apple.kext.AMDRadeonX4100HWLibs 1.0

com.apple.kext.AMDRadeonX4000HWServices 2.0.0

com.apple.driver.DspFuncLib 282.10

com.apple.kext.OSvKernDSPLib 527

com.apple.iokit.IOAVBFamily 700.6

com.apple.plugin.IOgPTPPlugin 700.7

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.driver.AppleSSE 1.0

com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.8f6

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.8f6

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.AppleGPUWrangler 3.22.9

com.apple.driver.AppleHDAController 282.10

com.apple.iokit.IOHDAFamily 282.10

com.apple.iokit.IONDRVSupport 530

com.apple.driver.AppleIntelLpssUARTv1 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.driver.AppleOnboardSerial 1.0

com.apple.iokit.IOSkywalkFamily 1

com.apple.iokit.IOSerialFamily 11

com.apple.driver.AppleGraphicsControl 3.22.18

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.kext.AMDSupport 2.0.0

com.apple.AppleGraphicsDeviceControl 3.22.18

com.apple.iokit.IOAcceleratorFamily2 400.24

com.apple.iokit.IOSurface 255.1

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 530.9

com.apple.driver.usb.cdc.ncm 5.0.0

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.driver.usb.AppleUSBiBridge 1.0

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleActuatorDriver 2400.15

com.apple.driver.AppleHIDKeyboard 208

com.apple.driver.AppleHSBluetoothDriver 138

com.apple.driver.IOBluetoothHIDDriver 6.0.8f6

com.apple.iokit.IOBluetoothFamily 6.0.8f6

com.apple.driver.AppleMultitouchDriver 2400.15

com.apple.driver.AppleInputDeviceSupport 2400.7

com.apple.driver.AppleHSSPIHIDDriver 55

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.4

com.apple.driver.AppleThunderboltDPInAdapter 5.5.7

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.7

com.apple.driver.AppleHSSPISupport 55

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.driver.AppleThunderboltNHI 4.7.5

com.apple.driver.AppleHPM 3.3.0

com.apple.iokit.IOThunderboltFamily 6.8.1

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.security.quarantine 3

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 493.0.0

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 456.200.8

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.kext.CoreTrust 1

com.apple.iokit.IOUSBMassStorageDriver 145.200.2

com.apple.iokit.IOSCSIBlockCommandsDevice 408.200.1

com.apple.iokit.IOSCSIArchitectureModelFamily 408.200.1

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 47

com.apple.iokit.IOTimeSyncFamily 700.7

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0



EOF

Model: MacBookPro13,3, BootROM MBP133.0247.B00, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.38f7

Graphics: Intel HD Graphics 530, Intel HD Graphics 530, Built-In

Graphics: Radeon Pro 455, AMD Radeon Pro 455, PCIe

Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x15A), Broadcom BCM43xx 1.0 (7.77.61.1 AirPortDriverBrcmNIC-1305.2)

Bluetooth: Version 6.0.8f6, 3 services, 18 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB 3.0 Bus

USB Device: iBridge

Thunderbolt Bus: MacBook Pro, Apple Inc., 37.1

Thunderbolt Bus: MacBook Pro, Apple Inc., 37.1

MacBook Pro (15-inch, Late 2016), macOS Mojave (10.14)

Posted on Oct 9, 2018 5:27 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2018 3:35 PM

Please post the output of Etrecheck here; download, invoke and cut-and-paste the report here. That'll show the specific model (MacBook Pro, iMac Pro, whatever), the configuration and installed software, and some related (and anonymized!) details.


In addition to that data, please disconnect all externally-connected devices—USB, Thunderbolt, powered or unpowered hubs, Bluetooth-connected devices, external monitors, everything—and test sleep-wake again.

Similar questions

10 replies
Question marked as Top-ranking reply

Oct 10, 2018 3:35 PM in response to Mikedawk

Please post the output of Etrecheck here; download, invoke and cut-and-paste the report here. That'll show the specific model (MacBook Pro, iMac Pro, whatever), the configuration and installed software, and some related (and anonymized!) details.


In addition to that data, please disconnect all externally-connected devices—USB, Thunderbolt, powered or unpowered hubs, Bluetooth-connected devices, external monitors, everything—and test sleep-wake again.

Oct 11, 2018 7:27 AM in response to Mikedawk

Ensure you have a couple of complete and consistent and current and external backups.


Continue to run without the add-on software packages, and remove all external USB, Thunderbolt and other devices and all powered and unpowered hubs, and see if the problem persists.


If the problem persists, try booting through Safe Mode and then normally, as this will both clear out the temporary files and rebuild the boot-related caches.


If the problem continues to persist, reinstall macOS. A reinstall without an erasure or a wipe will normally preserve user files, but can repair various system corruptions.


Why reinstall? Some of the add-on cleaning tools and add-on anti-malware tools can sometimes malfunction—they're a fairly common source of instabilities, crashes and corruptions. Apple ships anti-malware tools integrated into the operating system—Gatekeeper, System Integrity Protection, XProtect and ilk—and those tools do work decently well.


If all that fails, wipe the disk and reinstall macOS, and migrate in your data from your Time Machine or CCC or other external backups. Time Machine is usually the most straightforward option here for backups and for restorations and for migrations, as it's built in, runs silently until and unless something happens, it's supported by the reinstallation and migration tools provided by Apple, and it's possible to run multiple parallel backups across several devices.


FWIW, most of what's around for malware is adware and related dreck; apps that the user has installed or been convinced or fooled tricked into installing, free apps that have "surprises", "free games", the "install this to protect against {whatever}" apps, the "your Mac is infected!!!!" pop-ups, that sort of thing. Pretty any app that you didn't go looking for should be viewed with some suspicion.

Oct 11, 2018 6:07 AM in response to Mikedawk

1)

Are there kernel panic reports we can look at?

Please post a few of the most recent Panic reports.

User uploaded file

Look for the Kernel Panic reports at:

Finder -> Go -> Go to Folder -> /Library/Logs/DiagnosticReports

<http://support.apple.com/kb/ht2546>

<http://support.apple.com/en-us/HT200553>

The panic report should have "panic" in the file name.


2)

Suggest removing the Dr. Antivirus and DrCleaner. Long time forum volunteers have found that 3rd party anti-virus packages cause more problems for Macs then they solve.


At the moment there are no self-propagating viruses for the Mac. The malware/adware that gets onto Mac requires you to participate by being tricked into actively installing it. The trick might by thinking you are downloading something want, but the malware has placed an Ad on that web page which looks like a BIG Download button, so you click on it and install the package because you expected to install something. Or a the author of an app gets paid to include an adware package along with installing their app, so you get the adware as a side-load. Or a Download site gets paided to put its own installer around an app and they do an adware side-load.


So far the form volunteers have found that the free MalwareBytes does the best job of removing this kind of malware/adware, and you ONLY need to run it AFTER you install something. Then uninstall MalwareBytes until the next time.


3)

You can try booting into "Safe" mode and see if your Mac behaves the same when waking from sleep

<http://support.apple.com/kb/ht1564>

This will not load any 3rd party additions, it will load some more conservative Apple drivers (may cause screen flicker), and it will clear some kernel caches (a cache is saved data in a form that can speed up a program, but is totally redundant to the original source, and thus can be safely cleared). Booting into Safe mode is just an experiment, but can frequently eliminate any 3rd party interference, or a cached item out-of-sync with the world. (Verify Safe mode via Applications -> Utilities -> System Information -> Software -> Boot Mode -> Safe vs Normal)

Oct 11, 2018 7:06 AM in response to BobHarris

Thanks for your help, I deleted the third party additions and here is the kernel report. I really appreciate your help.

nonymous UUID: 602E3C1F-709A-3368-0413-EEF6818FFD2D



Thu Oct 4 19:00:56 2018



*** Panic Report ***

panic(cpu 0 caller 0xffffff7f9f8181a9): "Failed to quiesce supporting devices\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleACPIPlatform/Ap pleACPIPlatform-298.200.10/AppleACPIPlatformPower.cpp:1994

Backtrace (CPU 0), Frame : Return Address

0xffffff920c67b970 : 0xffffff801dfaca1d

0xffffff920c67b9c0 : 0xffffff801e0e6b13

0xffffff920c67ba00 : 0xffffff801e0d859a

0xffffff920c67ba70 : 0xffffff801df59ca0

0xffffff920c67ba90 : 0xffffff801dfac437

0xffffff920c67bbb0 : 0xffffff801dfac283

0xffffff920c67bc20 : 0xffffff7f9f8181a9

0xffffff920c67bc80 : 0xffffff7f9f817d76

0xffffff920c67bcd0 : 0xffffff7f9f81c3d5

0xffffff920c67bcf0 : 0xffffff801e67b92d

0xffffff920c67bd70 : 0xffffff801e6af729

0xffffff920c67bde0 : 0xffffff801e63c583

0xffffff920c67be40 : 0xffffff801e6391ec

0xffffff920c67bea0 : 0xffffff801e635bf3

0xffffff920c67bef0 : 0xffffff801e635a90

0xffffff920c67bf30 : 0xffffff801e655352

0xffffff920c67bf70 : 0xffffff801e6548bc

0xffffff920c67bfa0 : 0xffffff801df590ce

Kernel Extensions in backtrace:

com.apple.driver.AppleACPIPlatform(6.1)[4423FFAE-7525-3F74-9E9D-E87EF1D43627]@0 xffffff7f9f80c000->0xffffff7f9f8a7fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[8A2C5602-298A-3199-AED0-979018ECBE16]@0xfffff f7f9edd3000

dependency: com.apple.iokit.IOPCIFamily(2.9)[2CE7BCB3-0766-3A94-A8D4-29BF3EBAEFBC]@0xffffff 7f9e895000

dependency: com.apple.driver.AppleSMC(3.1.9)[9A019213-59F1-34A2-8353-946F7A728A05]@0xffffff 7f9eddc000



BSD process name corresponding to current thread: kernel_task



Mac OS version:

18A391



Kernel version:

Darwin Kernel Version 18.0.0: Wed Aug 22 20:13:40 PDT 2018; root:xnu-4903.201.2~1/RELEASE_X86_64

Kernel UUID: DF83AD37-501E-3B4F-B1F0-04F3AC90FE35

Kernel slide: 0x000000001dc00000

Kernel text base: 0xffffff801de00000

__HIB text base: 0xffffff801dd00000

System model name: MacBookPro13,3 (Mac-A5C67F76ED83108C)



System uptime in nanoseconds: 15435432249712

last loaded kext at 15406529548663: com.apple.driver.usb.cdc.acm 5.0.0 (addr 0xffffff7fa1148000, size 32768)

last unloaded kext at 13980489671739: com.apple.driver.AppleUSBAudio 314.28 (addr 0xffffff7fa10ac000, size 413696)

loaded kexts:

com.apple.kext.AMDFramebuffer 2.0.0

com.apple.driver.AudioAUUC 1.70

com.apple.kext.AMDRadeonX4000 2.0.0

com.apple.driver.AppleGraphicsDevicePolicy 3.22.18

com.apple.AGDCPluginDisplayMetrics 3.22.9

com.apple.fileutil 1

com.apple.driver.AppleHV 1

com.apple.filesystems.autofs 3.0

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.8f6

com.apple.driver.AppleUpstreamUserClient 3.6.5

com.apple.driver.AGPM 110.23.41

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.pmtelemetry 1

com.apple.driver.AppleIntelSKLGraphics 12.0.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AGDCBacklightControl 3.22.9

com.apple.driver.AppleHDA 282.10

com.apple.kext.AMD9500Controller 2.0.0

com.apple.driver.AppleThunderboltIP 3.1.2

com.apple.driver.AppleHIDALSService 1

com.apple.driver.eficheck 1

com.apple.driver.AppleIntelPCHPMC 2.0.1

com.apple.driver.AppleGFXHDA 100.1.23

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleEmbeddedOSSupportHost 1

com.apple.driver.AirPort.BrcmNIC 1400.1.1

com.apple.driver.AppleIntelSKLGraphicsFramebuffer 12.0.0

com.apple.driver.AppleMuxControl 3.22.18

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.5.7

com.apple.filesystems.hfs.kext 407.200.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.AppleSystemPolicy 1.0

com.apple.driver.AppleTopCaseHIDEventDriver 138

com.apple.filesystems.apfs 945.200.129

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 190

com.apple.security.TMSafetyNet 8

com.apple.driver.usb.cdc.acm 5.0.0

com.apple.driver.usb.serial 6.0.0

com.apple.driver.usb.cdc.ecm 5.0.0

com.apple.driver.AppleUSBAudio 314.28

com.apple.kext.AMDRadeonX4100HWLibs 1.0

com.apple.kext.AMDRadeonX4000HWServices 2.0.0

com.apple.iokit.IOAVBFamily 700.6

com.apple.plugin.IOgPTPPlugin 700.7

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.kext.triggers 1.0

com.apple.driver.AppleSSE 1.0

com.apple.driver.DspFuncLib 282.10

com.apple.kext.OSvKernDSPLib 527

com.apple.AppleGPUWrangler 3.22.9

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleHDAController 282.10

com.apple.iokit.IOHDAFamily 282.10

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IONDRVSupport 530

com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.8f6

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.8f6

com.apple.driver.AppleIntelLpssUARTv1 3.0.60

com.apple.driver.AppleIntelLpssUARTCommon 3.0.60

com.apple.driver.AppleOnboardSerial 1.0

com.apple.iokit.IOSkywalkFamily 1

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.kext.AMDSupport 2.0.0

com.apple.iokit.IOAcceleratorFamily2 400.24

com.apple.iokit.IOSurface 255.1

com.apple.AppleGraphicsDeviceControl 3.22.18

com.apple.driver.AppleGraphicsControl 3.22.18

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 530.9

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.driver.usb.cdc.ncm 5.0.0

com.apple.driver.usb.AppleUSBiBridge 1.0

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleActuatorDriver 2400.15

com.apple.driver.AppleHIDKeyboard 208

com.apple.driver.AppleHSBluetoothDriver 138

com.apple.driver.IOBluetoothHIDDriver 6.0.8f6

com.apple.iokit.IOBluetoothFamily 6.0.8f6

com.apple.driver.AppleMultitouchDriver 2400.15

com.apple.driver.AppleInputDeviceSupport 2400.7

com.apple.driver.AppleHSSPIHIDDriver 55

com.apple.driver.AppleThunderboltDPInAdapter 5.5.7

com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.7

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.4

com.apple.driver.AppleHSSPISupport 55

com.apple.iokit.IONVMeFamily 2.1.0

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.driver.AppleThunderboltNHI 4.7.5

com.apple.driver.AppleHPM 3.3.0

com.apple.iokit.IOThunderboltFamily 6.8.1

com.apple.driver.AppleIntelLpssI2CController 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.driver.AppleIntelLpssI2C 3.0.60

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.security.quarantine 3

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 493.0.0

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 456.200.8

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.kext.CoreTrust 1

com.apple.iokit.IOUSBMassStorageDriver 145.200.2

com.apple.iokit.IOSCSIBlockCommandsDevice 408.200.1

com.apple.iokit.IOSCSIArchitectureModelFamily 408.200.1

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOTimeSyncFamily 700.7

com.apple.iokit.IONetworkingFamily 3.4

com.apple.iokit.IOReportFamily 47

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0



EOF



System Profile:

Network Service: Wi-Fi, AirPort, en0

Boot Volume File System Type: apfs

Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320

USB Device: USB 3.0 Bus

USB Device: iBridge

Thunderbolt Bus: MacBook Pro, Apple Inc., 37.1

Thunderbolt Bus: MacBook Pro, Apple Inc., 37.1

Model: MacBookPro13,3, BootROM MBP133.0247.B00, 4 processors, Intel Core i7, 2.7 GHz, 16 GB, SMC 2.38f7

Graphics: Intel HD Graphics 530, Intel HD Graphics 530, Built-In

Graphics: Radeon Pro 455, AMD Radeon Pro 455, PCIe

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x15A), Broadcom BCM43xx 1.0 (7.77.61.1 AirPortDriverBrcmNIC-1305.2)

Bluetooth: Version 6.0.8f6, 3 services, 18 devices, 1 incoming serial ports

Oct 11, 2018 3:51 AM in response to MrHoffman

EtreCheck version: 5.0 (5008)

Report generated: 2018-10-11 06:46:09

Download EtreCheck from https://etrecheck.com

Runtime: 1:21

Performance: Excellent

Sandbox: Enabled

Full drive access: Disabled


Problem: Computer is restarting


Major Issues: None


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Heavy I/O usage- Your system is under heavy I/O use. This will reduce your performance.


Hardware Information:

MacBook Pro (15-inch, 2016)

MacBook Pro Model: MacBookPro13,3

1 2.7 GHz Intel Core i7 (i7-6820HQ) CPU: 4-core

16 GB RAM - Not upgradeable

BANK 0/DIMM0 - 8 GB LPDDR3 2133 ok

BANK 1/DIMM0 - 8 GB LPDDR3 2133 ok

Battery: Health = Normal - Cycle count = 69


Video Information:

Intel HD Graphics 530 - VRAM: 1536 MB

Color LCD 3360 x 2100

AMD Radeon Pro 455 - VRAM: 2048 MB


Drives:

disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes)

Internal PCI-Express 8.0 GT/s x4 NVM Express

disk0s1 - EFI [EFI] 315 MB

disk0s2 [APFS Container] 499.96 GB

disk1 [APFS Virtual drive] 499.96 GB (Shared by 4 volumes)

disk1s1 - Macintosh HD (APFS) (Shared - 96.05 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

disk1s3 - Recovery (APFS) [Recovery] (Shared)

disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)


Mounted Volumes:

disk1s1 - Macintosh HD 499.96 GB (402.12 GB free)

APFS

Mount point: /

Encrypted


disk1s4 - VM [APFS VM] (Shared - 1.07 GB used)

APFS

Mount point: /private/var/vm


Network:

Interface lpss-serial1: LPSS Serial Adapter (1)

Interface lpss-serial2: LPSS Serial Adapter (2)

Interface en5: Thunderbolt Ethernet

Interface en9: iPhone

Interface en8: iPad

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface en6: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge


System Software:

macOS Mojave 10.14 (18A391)

Time since boot: Less than an hour


Configuration Profiles:

Information not available


Security:

SystemStatus
GatekeeperEnabled
System Integrity ProtectionEnabled


32-bit Applications:

None


System Launch Agents:

[Not Loaded]8 Apple tasks
[Loaded]177 Apple tasks
[Running]114 Apple tasks


System Launch Daemons:

[Not Loaded]35 Apple tasks
[Loaded]177 Apple tasks
[Running]122 Apple tasks


Launch Agents:

[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-17)


Launch Daemons:

[Loaded]com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-17)


User Login Items:

ATLoginItemHelper (App Store - installed 2018-08-13)

(/Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)

DSLoginItemHelper (App Store - installed 2018-08-21)

(/Applications/Dr. Antivirus.app/Contents/Library/LoginItems/DSLoginItemHelper.app)

iTunesHelper (Apple - installed 2018-09-21)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunesH elper)


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2018-09-21)


Safari Extensions:

ToolbarSafariExtension - App Store (installed 2018-08-20)


Time Machine:

Time Machine information not available


Performance:

System Load: 3.32 (1 min ago) 3.95 (5 min ago) 2.98 (15 min ago)

Nominal I/O speed: 10.29 MB/s

File system: 23.33 seconds

Write speed: 1991 MB/s

Read speed: 2630 MB/s


CPU Usage:

TypeOverallIndividual cores
System1 %4 %1 %2 %0 %1 %1 %1 %0 %
User1 %5 %0 %2 %0 %1 %0 %1 %0 %
Idle98 %91 %99 %96 %99 %97 %99 %98 %100 %


Top Processes by CPU:

Process (count)SourceCPULocation
Other processes?9.41 %
EtreCheckApp Store5.41 %
Dr. AntivirusApp Store4.38 %
DrCleanerApp Store0.37 %
com.apple.WebKit.Networking (24)Apple0.11 %


Top Processes by Memory:

Process (count)SourceRAM usageLocation
EtreCheckApp Store988 MB
App StoreApple366 MB
com.apple.WebKit.WebContent (23)Apple221 MB
MailApple176 MB
Dr. AntivirusApp Store140 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
MailApple1 MB22 KB
mDNSResponderApple159 KB52 KB
biometrickitdApple64 KB109 KB
clouddApple47 KB17 KB
apsdApple10 KB8 KB


Virtual Memory Information:

Available RAM9.76 GB
Free RAM5.11 GB
Used RAM6.24 GB
Cached files4.65 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
Safari12.02018-09-21
Gatekeeper Configuration Data1552018-09-25
XProtectPlistConfigData21002018-09-28
EtreCheck5.02018-10-11


End of report

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Constant reboots when 2017 iMac Pro sleeps

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