Consistently seen panic after coming out of sleep. Please let me know, if you have any solutions. (MacBook Pro (15-inch, 2017) 10.13.6)

Question

Level 1

5 points

Consistently seen panic after coming out of sleep. Please let me know, if you have any solutions. (MacBook Pro (15-inch, 2017) 10.13.6)

Anonymous UUID: A1ECA5FE-18F8-148C-B57B-773BAF166CDF

Wed Jul 24 20:20:57 2019

*** Panic Report ***

panic(cpu 0 caller 0xffffff7f89964fcd): "Failed to quiesce supporting devices\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleACPIPlatform/AppleACPIPlatform-281.70.3/AppleACPIPlatformPower.cpp:1970

Backtrace (CPU 0), Frame : Return Address

0xffffff92336bb9c0 : 0xffffff800706bf96

0xffffff92336bba10 : 0xffffff8007195354

0xffffff92336bba50 : 0xffffff80071875e4

0xffffff92336bbac0 : 0xffffff800701dfb0

0xffffff92336bbae0 : 0xffffff800706ba0c

0xffffff92336bbc10 : 0xffffff800706b7cc

0xffffff92336bbc70 : 0xffffff7f89964fcd

0xffffff92336bbcd0 : 0xffffff7f89964b9e

0xffffff92336bbd20 : 0xffffff7f899690eb

0xffffff92336bbd40 : 0xffffff80076b9638

0xffffff92336bbd90 : 0xffffff80076e79e3

0xffffff92336bbe00 : 0xffffff800768151b

0xffffff92336bbe50 : 0xffffff800767e708

0xffffff92336bbeb0 : 0xffffff800767b6e3

0xffffff92336bbef0 : 0xffffff800767b572

0xffffff92336bbf30 : 0xffffff8007697ed2

0xffffff92336bbf70 : 0xffffff80076974fc

0xffffff92336bbfa0 : 0xffffff800701d557

Kernel Extensions in backtrace:

com.apple.driver.AppleACPIPlatform(6.1)[B0282791-F78C-3A3D-A829-629AD847C7EA]@0xffffff7f89959000->0xffffff7f899f4fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[95DA39BB-7C39-3742-A2E5-86C555E21D67]@0xffffff7f87ed5000

dependency: com.apple.iokit.IOPCIFamily(2.9)[9C640A56-0FCC-39B4-B469-31F6ED15228E]@0xffffff7f87894000

dependency: com.apple.driver.AppleSMC(3.1.9)[0249444C-80D4-3184-9060-F70DA3BEB17D]@0xffffff7f87ede000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

17G8029

Posted on Jul 24, 2019 8:47 AM

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Answer 1

Best reply

neinonein

Level 1

14 points

Jul 29, 2019 10:27 PM in response to naveen444

I have also been experiencing the same issue on the same model macbook pro for the last couple of days. I tried resetting SMC, Boot recovery First Aid, and even Reinstalled 10.13 via Boot Recovery (did not reformat the drive), none of which solved the problem. Headed over to the App store to check for updates and found Security Update 2019-004 which I had already installed days before the issue began:

https://support.apple.com/en-us/HT201222

Lo and behold after installing this update again, the issue was resolved. Seems like Apple may have introduced a bug with the initial update and quickly patched it.

Reply

Answer 2

K Shaffer

Level 7

34,996 points

Jul 24, 2019 10:43 AM in response to naveen444

You could try and see if by starting up in Safe mode, this issue could self-resolve.

• Use safe mode to isolate issues with your Mac - Apple Support

https://support.apple.com/en-us/HT201262

"Start up in safe mode. To start up in safe mode: Start or restart your

Mac, then immediately press and hold the Shift key..."

(should there be any peripheral items attached by cable, disconnect them

and after troubleshooting be sure to restart normally)

Good luck & happy trails!🌞

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Answer 3

Jul 30, 2019 4:22 AM in response to naveen444

Thanks for your reply naveen444. Some time ago the App Store was redesigned in Mojave and I can't find any info on recent updates. When I go to Updates it will only show the ones that I didn't install yet. No recent updates.

Was just wondering how would I be able to see past updates.

Honestly those kernel panics are doing me head in now. It's been a few days of trying to sort it out.

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Answer 4

Jul 30, 2019 4:03 AM in response to naveen444

Just came across this post.

I had a problem with frequent kernel panics over the last few days and don't know what to do with it.

In Mojave - is it still possible to see recent updates and to reinstall them again?

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Answer 5

naveen444 Author

Level 1

5 points

Jul 30, 2019 4:09 AM in response to iammienta

The issue i have seen here is in High sierra. I have installed Security update 2019-004 update on July 23. July 30 I have seen one more update on top of this with same name (Security update 2019-004) i have updated it. Now in my app store updates it shows two updates with same name Security update 2019-004. I guess, it would be same for Mojave. Try it once.

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